I am a solid problem solver skilled in managing and retaining customers. My work experience in marketing also enables me sell ideas and values to new and existing customers as I am able to use data available to convince them on how beneficial specific services or products are. I am skilled at improving processes to ensure a stress-free customer experience. I am fast in learning new processes to achieve outstanding results. I am also experienced with using different dialers and CRMs across organizations. In the event that a company isn't well structured with a CRM, I am very good at using excel, and other Microsoft office tools to maintain data and provide reports. I also possess skills with the use of Slack, Trello, Zoho, and other tools that require my service delivery at optimum level.