Cynthia Adesuwa Osagie

Cynthia Adesuwa Osagie

$18/hr
UX Researcher/Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ogudu, Lagos, Nigeria
Experience:
5 years
About

I’m a highly motivated and detail-oriented UX Researcher with a strong foundation in both qualitative and quantitative research methods. My journey into UX began with a solid background in customer service, where I developed a deep understanding of user needs, empathy, and effective communication. This experience continues to inform my research approach — ensuring that user voices remain central in every product decision.

At FairMoney, I apply mixed-method strategies to collect and analyze user data, leading to insights that shape product design and drive user satisfaction. I collaborate closely with product managers and developers to deliver practical, data-informed solutions.

My strengths include excellent theoretical knowledge, usability testing, market analysis, and strong analytical thinking. I bring exceptional time management, teamwork, and problem-solving skills to every project, along with a commitment to creating seamless, user-centric experiences.

Languages
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