Cynthia A Samons

Cynthia A. Samons th Senior Project Administrator 258 SE 66 St. Starke. FL 32091 | - |-| www.linkedin.com/in/cindy-samons PROFESSIONAL SUMMARY Purpose-driven Senior Project Administrator with over 25 years of experience delivering exceptional customer service and operational support across a variety of industries, specifically construction and manufacturing. Extensive experience in coordinating complex projects within large business portfolios, ensuring accuracy, efficiency, and on-time execution. Recognized for strong attention to detail, proactive problem-solving, and the ability to thrive under pressure in fast-paced environments. Ability to develop and maintain strong relationships to support the company’s long-term goals. PROFESSIONAL EXPERIENCE Independent Contractor (Pharmacy Delivery Services) Spark Delivery (Walmart Pharmacy) – Starke, FL | May 2024 – Present  Provide timely, courteous delivery service in alignment with brand standards.  Maintain detailed logs and optimize delivery schedules for maximum route efficiency. Marketing Coordinator Associated General Contractors of America – Arlington, VA (worked remotely) | Jan 2023 – Jan 2024  Collaborated cross-functionally with sales, design, and product teams to execute integrated marketing campaigns aligned with business goals.  Hosted sponsored webinars and coordinated conference and trade shows. Managed calendars and handled event logistics.  Supported inbound inquiries through online chat, phone and email. Responsible for all new sponsor inquiries to ensure consistent messaging across teams. Senior Project Administrator Naylor Association Solutions – Gainesville, FL (worked remotely) | Feb 2022 – Dec 2022  Coordinated multi-project programs with on-time, on-budget delivery.  Addressed sales rep and advertiser inquiries, resolving production and scheduling questions.  Contributed alongside department leaders to design and launch a monthly internal newsletter that included updates, important reminders and spotlight features on three employees. (Upholding company’s commitment to FISH Philosophy.) Project Coordinator II Naylor Association Solutions – Gainesville, FL (worked remotely) | May 2013 – Jan 2022  Supported sales projects across a large portfolio, managed data entry and MIS updates.  Ensured timely project openings and closures via attention to detail.  Served as a member of the Fish Committee. Helping to create a more positive, productive, and fulfilling workplace for all. Sales Administration Supervisor Naylor Association Solutions – Gainesville, FL | Jan 2012 – Apr 2013  Supervised eleven media coordinators: led training, performance reviews, issue resolution and introduced ongoing team building activities.  Partnered with VP of Sales to optimize administrative processes and internal communication. Sales Administrator/Media Coordinator Naylor Association Solutions – Gainesville, FL | Jun 2006 – Dec 2011  Provided customer service support to five sales reps and advertisers.  Handled advertising copy collection, order processing, billing coordination, and proofing deliverables. National/Regional Advertising Account Executive Asheville Citizen-Times – Asheville, NC | Jul 2001 – Mar 2005  Sold print advertising across eighteen counties; led client presentations and customized campaigns.  Maintained relationships for repeat business and top performance recognition.  Recognized as the Sales Executive of the Year and earned elite status for selling over one million dollars in advertising sales. Junior Account Executive Asheville Citizen-Times – Asheville, NC | Apr 2000 – Jun 2001  Acquired advertisers for supplemental guides; mentored new hires for onboarding.  Created three new sections for weekly insertion of the newspaper that resulted in over $50K in incremental revenue. Publication/Sales Coordinator Asheville Citizen-Times – Asheville, NC | Jun 1995 – Mar 2000  Coordinated preprinted inserts and supported senior reps with copy, orders, and ad layout. AWARDS & HONORS  Michael M. Moss Award – Outstanding Teamwork (Overall Company & Department) - Naylor Association Solutions | 2011 Recognized for exceptional cross-departmental collaboration and leadership. Nominated by peers, chosen by leadership.  Sales Administrator of the Month - Naylor Association Solutions | Multiple months in 2006 - 2007 Honored for streamlined coordination of client deliverables and smooth scheduling.  Advertising Sales Executive of the Year - Asheville Citizen-Times | 2004 Achieved the highest revenue growth year over year and attained the largest number of new accounts overall.  Million Dollar Club - Asheville Citizen-Times | 2004 Surpassed $1M in annual sales; earned performance-driven incentives and privileges.  Advertising Sales Representative of the Month - Asheville Citizen-Times | 7× in 2003 Recognized consistently for surpassing sales goals, client outreach, responsiveness, and performance. KEY SKILLS  Client scheduling and intake coordination  Calendar and office logistics management  Contract processing and records maintenance  Invoice creation, billing and collection  Strong written and verbal communication  Mentorship, Customer Service training, Team building lead  Microsoft Office, Teams, Zoom, Slack, Salesforce (basic Admin)  WordPress (Basic), Canva, Trello, Zendesk (proactively pursuing online training)  CRM (Client Relationship Management  MIS (Management Information System) VOLUNTEER WORK  Big Brothers & Big Sisters - Asheville, NC | Feb 1998 – July 1998 Built a friendly relationship with a mentee, providing guidance on a weekly basis and positive role modeling.  Hospice – Gainesville, FL | June 1991 – May 1992 Offered end-of-life support through presence, listening, and basic non-clinical assistance. EDUCATION  Saint Leo University – Online | In Progress (8 courses remaining) Bachelor’s in Business Administration  Montreat College - Asheville, NC |- Completed business coursework (Transferred to Saint Leo)  Santa Fe College - Gainesville, FL |- Associate-level coursework in General Education (Transferred to Montreat College)