Cynthia

I am a results-driven Virtual Assistant with over 3 years of experience supporting businesses across social media marketing, digital marketing, and lead generation, particularly in the real estate sector. I have successfully managed and grown social media accounts using tools like Meta Business Suite, Hootsuite, and Buffer, while creating engaging content and visuals with Canva, Adobe Illustrator, and Photoshop. My lead generation and cold calling experience is backed by the use of platforms like LinkedIn Sales Navigator, Apollo.io, and Mojo Dialer, helping businesses consistently attract and convert qualified prospects. I also bring advanced CRM skills with tools such as HubSpot, Salesforce, Zoho, and Pipedrive to manage pipelines, automate follow-ups, and improve client communication. In web design, I’ve developed and maintained websites using WordPress, Wix, and Squarespace, optimizing them for both usability and SEO. My strong background in customer service includes email, phone, and chat support via platforms like Zendesk, Freshdesk, and Gorgias. Combined with a foundation in economics, I bring analytical insight and strategic thinking to every project, making me a versatile and valuable asset to any team.