My name is Cylyn Jytz Navarro,I am a hard-working, I can work under pressure and less supervision. Even though I am a beginner in this setting I am eager to learn. I love to take challenges. I am the best role for this job I am well experienced in handling customer complaints, through these experiences I learn how to listen and show empathy whenever the customer has an issue. I have 1 and half year experienced in Short Term Rental business as a Guest Communication Virtual Assistant. I am doing the reservation, answering inquiries, scheduling cleaner, manage the inventories and doing lead generation for prospected guest that matches their needs.