Crystalyn

CRYSTALYN CATALUÑA WatsApp -- EDUCATION BSBA HUMAN RESOURCES DEVELOPMENT AND MANAGEMENT Saint Louis University||Library Working Scholar- WORK EXPERIENCE Freelance Virtual Assistant RANKNFT.io | FEBRUARY 2022-JUNE 30, 2023 Managing heavy load administrative task with accuracy Scanning of NFT collections through RankNFT Server Reaching out to NFT Developers through Discord to avail their BOT, Giveaway Partnership. Managing their Twitter Account Daily posting Product Researcher Dexaptrade LLC | NOVEMBER 2022-JUNE 30, 2023 Conducting market research through various methods such as manual sourcing, tactical arbitrage, reverse searching, and front store stalking. Analyzing data using tools like Keepa chart and Saas to gather insights. Thoroughly checking product details for accuracy and consistency. OFFICE SUPERVISOR JEDLIAN COMMUNICATION INC. | APRIL 2020 JANUARY 2022 (1 YR 9 MOS) Manage and oversee teams to meet company's goals Defends failed KPIs and gives out solutions Sends out email correspondence to telecom providers Communicates with the subscribers and validates customer satisfaction Assists technicians during troubleshooting using Zendesk Do the initial interviews Monitor employees attendance PROFESSIONAL SUMMARY Administrative assistant with experience in organizing presentations, preparing reports and maintaining the utmost confidentiality. Expertise in microsoft excel, Ms world, Canva, CRM, Google sheet/form, E-mail management. Looking to leverage my knowledge and experience as a virtual assistant. SKILLS & PROFICIENCIES Email Management Email Correspondence Calendar Management Web Research Bookkeeping & Reporting Data-Entry Inventory Management Recruitment Written & Verbal Communication Attention to Detail Highly Organized