Crystal May Mercado

 Crystal May C. Mercado #69 Zone Paleya Paknaan, Mandaue City--­________________________________________________________________________­­­­­­­­­­­­­­­­­­­_____________________ OBJECTIVE: Customer service management where my experience can be utilized to improve customer satisfaction at all times. PERSONAL DATA Nickname:Tal Birthdate:July 27, 1993 Age:24 years old Weight: 133 lbs Height: 5’3 Civil Status:Single Nationality:Filipino Sex:Female Religion:Born Again Christian Skills:Computer Literate Operating Systems (Windows 98, 2000, XP, Vista, 7) Microsoft Office (MS Word, MS Excel, MS Powerpoint) Word processing, Spreadsheets, Google Drive, Teamwork, Word press, iCloud Has Good Communication and Writing Skills Has Excellent Interpersonal Skills Languages:English, Filipino, Cebuano ________________________________________________________________________ EDUCATIONAL BACKGROUND Tertiary Bachelor of Science in Tourism University of Cebu-Banilad- Secondary University of Cebu- Lapulapu and Mandaue A.C Cortes Ave Mandaue City- University of Cebu Lapu-lapu and Mandaue 2nd Honors- SEMINARS ATTENDED Tourism Fair 2014: Today’s Talents, Tomorrow’s Success Seminar – Organizer Event Organizer Victory Ball and Ringhop Ceremony 2014 Tourism Fair 2013: Today’s Talents, Tomorrow’s Success Seminar – Organizer WORK EXPERIENCE ■ Rockwell Land Corporation 32 Sanson St. Lahug Cebu City Sales Executive (Feb-) MINI Cooper Cebu (British United Automobiles Inc. AS Fortuna St Bakilid Mandaue City Sales Executive (Feb 2016-Present) CHARACTER REFERENCE Gikom Crystal Vice-President Metropolitan Cebu Water District -