-91 Area 2 Luzon Ave.
Brgy. Old Balara, Quezon City
Mobile:-
CRYSTAL MARIE T. TANIGUE
SKILLS &
ABILITIES
PROFESSIONAL
SERVICES
More than 5 years of experience covering competitive analysis, market
potential analysis, data gathering, data processing, report writing, analysis
and presentation.
Knowledgeable about CRM tools (Zoho, Salesforce) and data interpretation
tools (Power BI)
Experienced in Microsoft Office Applications (Word, Excel, PowerPoint)
Professional verbal and written communication skills.
Research Analyst/Project Manager
InfoCom Asia Pacific
March 2020 to December 2020
Manages research projects that include client servicing, partner management,
compilation of reports and presentation.
Key Responsibilities
Develop strategies in meeting client deadlines
Proactively assess risks and issues and provide solutions if applicable
Create reports with in-depth analysis and detailed presentation, and
ensure that reports adhere company protocols
Generates charts and graphs to visualize the results.
Interprets and makes sense of the data (charting, write-ups, and action
points).
Gathers data by conducting field/phone interviews, focus group
discussion, and surveys.
Market Research Analyst
Arcadis Consulting Middle East Limited
March 2019 to February 2020
Supports the Pursuits and Sales Enablement Team in developing competitive
intelligence program for the company.
Key Responsibilities
Perform market research on identified competitors using credible sources
(company websites, investor reports, news releases, etc.)
Support data management and analysis of competitor information
Analyze individual competitor’s specific business functions that align with
the company’s strategic pursuit list
Conduct SWOT analysis on the requested competitors to support the
Client Pursuits team
Analyze specific market data that will be used for strategic purposes
Market Research Officer
Hexagon Group of Companies
April 2018 to December 2018
Pioneers the research endeavors of the company by being part of the Business
Development Division that is responsible for the compiling, formatting, and
reporting necessary market and sales information.
Key Responsibilities
Performs market research and analysis for assigned industries/ markets/
products, covering market trends, competitor offerings, demographics,
and other information that affects marketing and sales strategies.
Assists in identifying areas for improvement in products offerings, sales
tactics, and promotional activities.
Provide product mix analysis and competitive analysis.
Updates data base by inputting data from field sales; compiling,
consolidating, formatting and summarizing information and data, graphs
and presentations; distributing reports.
Provides tracking and research information by collecting, analyzing and
summarizing data and trends.
Compiles and analyzes statistical data using updated and traditional
methods to collect data.
Junior Research Analyst
InfoCom GmbH
April 2016 to April 2018
Lead contributor in research projects, including project management, client
servicing, compilation of reports and presentation.
Key Responsibilities
Handles relevant client communications and general queries.
Create reports with in-depth analysis and detailed presentation.
Handles the quarterly monitoring services which is the primary product of
the company; have also participated in client customized projects ranging
from consumer & business topics, benchmarking and competitive analyses
as well as market potential analyses
Generates charts and graphs to visualize the results.
Interprets and makes sense of the data (charting, write-ups, and action
points).
Gathers data by conducting field/phone interviews, focus group
discussion, and surveys.
With good understanding of different telecommunication services and
technologies (e.g. fixed broadband, fixed line, mobile, pay-television
services) in several markets (e.g. Europe, Asia, and the Americas) through
exposure in market modeling and forecasting
Research Associate
Medicomm Pacific Inc.
June 2015 to March 2016
Supports the Digital Marketing Officer in the research activities of the
company.
Key Responsibilities
Analyzes the pageviews data of the website TheFilipinoDoctor.com.
Provides research inputs related to the result of the web traffic of
TheFilipinoDoctor.com.
Assist the Market Research Officer in conducting various
research to
improve the company’s services.
Prepares tabulation and charts and/or graphs needed for reports
and to present the results of conducted online surveys.
Provide inputs in the preparation of questionnaires for some
assigned projects
Business Processing Associate
Manulife Business Processing Services
October 2013 to May 2015
Key Responsibilities
• Handles various financial and non-financial transactions.
• Analyzes different contract and product restrictions.
• Submits a process improvement project for the team.
• Trains the new processors about the company’s several annuity plans.
• Being exposed with various investments and insurance policies.
EDUCATION
CERTIFICATIONS
REFERENCE
B.A. Communication Research
Polytechnic University of the Philippines (Manila)
2009 - 2013
Secondary Education
New Era High School
2005 – 2009
Primary Education
New Era Elementary School
1999 - 2005
Civil Service Eligibility – Professional
Philippines Civil Service Commission
Available upon request
