Crystal Marie T Tanigue

-91 Area 2 Luzon Ave. Brgy. Old Balara, Quezon City Mobile:- CRYSTAL MARIE T. TANIGUE SKILLS & ABILITIES     PROFESSIONAL SERVICES More than 5 years of experience covering competitive analysis, market potential analysis, data gathering, data processing, report writing, analysis and presentation. Knowledgeable about CRM tools (Zoho, Salesforce) and data interpretation tools (Power BI) Experienced in Microsoft Office Applications (Word, Excel, PowerPoint) Professional verbal and written communication skills. Research Analyst/Project Manager InfoCom Asia Pacific March 2020 to December 2020 Manages research projects that include client servicing, partner management, compilation of reports and presentation. Key Responsibilities  Develop strategies in meeting client deadlines  Proactively assess risks and issues and provide solutions if applicable  Create reports with in-depth analysis and detailed presentation, and ensure that reports adhere company protocols  Generates charts and graphs to visualize the results.  Interprets and makes sense of the data (charting, write-ups, and action points).  Gathers data by conducting field/phone interviews, focus group discussion, and surveys. Market Research Analyst Arcadis Consulting Middle East Limited March 2019 to February 2020 Supports the Pursuits and Sales Enablement Team in developing competitive intelligence program for the company. Key Responsibilities  Perform market research on identified competitors using credible sources (company websites, investor reports, news releases, etc.)  Support data management and analysis of competitor information  Analyze individual competitor’s specific business functions that align with the company’s strategic pursuit list  Conduct SWOT analysis on the requested competitors to support the Client Pursuits team  Analyze specific market data that will be used for strategic purposes Market Research Officer Hexagon Group of Companies April 2018 to December 2018 Pioneers the research endeavors of the company by being part of the Business Development Division that is responsible for the compiling, formatting, and reporting necessary market and sales information. Key Responsibilities  Performs market research and analysis for assigned industries/ markets/ products, covering market trends, competitor offerings, demographics, and other information that affects marketing and sales strategies.  Assists in identifying areas for improvement in products offerings, sales tactics, and promotional activities.  Provide product mix analysis and competitive analysis.  Updates data base by inputting data from field sales; compiling, consolidating, formatting and summarizing information and data, graphs and presentations; distributing reports.  Provides tracking and research information by collecting, analyzing and summarizing data and trends.  Compiles and analyzes statistical data using updated and traditional methods to collect data. Junior Research Analyst InfoCom GmbH April 2016 to April 2018 Lead contributor in research projects, including project management, client servicing, compilation of reports and presentation. Key Responsibilities  Handles relevant client communications and general queries.  Create reports with in-depth analysis and detailed presentation.  Handles the quarterly monitoring services which is the primary product of the company; have also participated in client customized projects ranging from consumer & business topics, benchmarking and competitive analyses as well as market potential analyses  Generates charts and graphs to visualize the results.  Interprets and makes sense of the data (charting, write-ups, and action points).  Gathers data by conducting field/phone interviews, focus group discussion, and surveys.  With good understanding of different telecommunication services and technologies (e.g. fixed broadband, fixed line, mobile, pay-television services) in several markets (e.g. Europe, Asia, and the Americas) through exposure in market modeling and forecasting Research Associate Medicomm Pacific Inc. June 2015 to March 2016 Supports the Digital Marketing Officer in the research activities of the company. Key Responsibilities  Analyzes the pageviews data of the website TheFilipinoDoctor.com.  Provides research inputs related to the result of the web traffic of TheFilipinoDoctor.com.  Assist the Market Research Officer in conducting various research to improve the company’s services.  Prepares tabulation and charts and/or graphs needed for reports and to present the results of conducted online surveys.  Provide inputs in the preparation of questionnaires for some assigned projects Business Processing Associate Manulife Business Processing Services October 2013 to May 2015 Key Responsibilities • Handles various financial and non-financial transactions. • Analyzes different contract and product restrictions. • Submits a process improvement project for the team. • Trains the new processors about the company’s several annuity plans. • Being exposed with various investments and insurance policies. EDUCATION CERTIFICATIONS REFERENCE B.A. Communication Research Polytechnic University of the Philippines (Manila) 2009 - 2013 Secondary Education New Era High School 2005 – 2009 Primary Education New Era Elementary School 1999 - 2005 Civil Service Eligibility – Professional Philippines Civil Service Commission Available upon request