Crystal Dela Cruz

CRYSTAL B. DELA CRUZ PERSONAL INFORMATION: EMAIL:-CONTACT #: - ADDRESS: 278 Kalinisan Street Commonwealth Quezon City Philippines BIRTHDAY: January 17, 1984 AGE: 39 Years Old STATUS: Married EDUCATIONAL ATTAINMENT: Payatas A. Elementary School Elementary School Education- Commonwealth High School High School Education- Technological University of the Philippines Bachelor of Apparel Fashion Technology- WORK EXPERIENCE: Concentrix SM Cyber west (June 2018 - Sept 2022) To assist Sprint customer on there postpaid and cellphone concern such as billing interpretation add ons for data allowances and buying phones activate and swap phones TECHNICAL SUPPORT REPRESENTATIVE Afni Philippines (Sept 2020 - Aug 2021) To Help Verizon Customer to Activate phones troubleshoot there devices taking Care for there phone and Data Concern TRAVEL ADVISOR TelePerformance (Aug 2021 - Apr 2022) To Assist customer in Airlines and Hotel Reservation CUSTOMER SERVICE REPRESENTATIVE Concentrix WAHA (Apr 2022 March 28 2023) Assisting Pods customer on there new order for Container rental and process there payment Interpret there bill and update there schedule base on there Request PROFESSIONAL SKILLS ► CUSTOMER SERVICE REPRESENTATIVE TRAVEL ADVISOR TECHNICAL SUPPORT REPRESENTATIVE PROFESSIONAL REFERENCE NAME: Gian Carlo Fabella CONTACT #: - EXPERTISE: Go High Level CRM Pro, Automations and Web Development