Crysanther Pillay

Crysanther Pillay Registered Industrial & Organisational Psychologist | OD & Talent Management Specialist | People & Culture Leader 📍 Johannesburg, South Africa | 📞 - |-Professional Summary Experienced Industrial and Organisational Psychologist with 14+ years in HR strategy, talent management, learning & development, and organisational development across consulting and corporate sectors. Proven success designing and executing people strategies that drive culture, engagement, and performance in fast-paced environments. Adept at building competency frameworks, leading transformation projects, and creating high-impact learning and leadership development programs. Passionate about unlocking people potential and shaping future-fit organisations. Core Competencies - Talent Management Strategy & Execution - Learning & Leadership Development - Organisational Development & Change - Competency & Career Frameworks - Employee Engagement & Experience - Diversity, Equity & Inclusion (DEI) - Performance Management - Workforce Planning & Analytics Education & Certifications - MCom in Industrial & Organisational Psychology, University of South Africa, 2016 - BSocSc Hons (Cum Laude), Industrial Psychology, UKZN, 2010 - BSocSc, Industrial & General Psychology (1st Class), UKZN, 2009 - Registered Psychologist (HPCSA), 2017–Present - TEFL Certificate (120 hours), Teacher Record, 2022 - SDF, Train-the-Trainer, Psychometric Test Administration (SHL, JVR, CPP, MBTI) Professional Experience People & Culture Manager / OD & Talent Specialist (Contract) | Bitventure and Easydebit Payment Solutions Aug 2023 – Aug 2024 | Sector: Fintech Developed and integrated competency and career frameworks aligned to strategic goals. Introduced hybrid work models and culture programs enhancing retention and satisfaction. Led design and implementation of recognition, onboarding, and leadership initiatives. Established KPIs and performance metrics for continuous human capital improvement. People & Culture Manager: Employee Experience | SAPRO Consulting (Pty) Ltd Sep 2021 – Dec 2022 | Sector: Audit, Tax, Advisory Designed end-to-end onboarding strategy with 95–98% satisfaction rates. Executed DEI strategy: launched allyship, transformation, corporate social investment and mental health initiatives. Formulated and rolled out core HR policies, supporting employee life-cycle processes. Talent Development & OD Specialist | Eskom Pension & Provident Fund Jan 2018 – Aug 2021 | Sector: Financial Services Led talent management lifecycle, learning strategy, and change initiatives. Designed career paths and competency frameworks to support future workforce needs. Implemented internship programs with a 50%+ retention success rate. Managed SAICA training programme and compliance-based development initiatives. Human Resources & Transformation Consultant | LabourNet Aug 2011 – Apr 2013 | Sector: HR Consulting Developed and executed skills development strategies in line with business goals. Facilitated SETA submissions (WSP/ATR) and managed discretionary grant processes. Designed and implemented Employment Equity and B-BBEE strategies. Led performance management implementation including job descriptions and KPIs. Delivered consultation services on HR and OD to external clients. Client Care Data Capturer / Admin Consultant | LIPCO Group (Pty) Ltd Feb 2011 – May 2011 | Sector: Legal Services Captured new applications, reinstatements, and upgrades on the LIPCO Intranet system. Checked affordability metrics for clients in the City of Tshwane. Handled filing, scanning, and general administrative duties to support client service operations. Psychology Tutor | UKZN Howard College - School of Psychology Feb 2010 – Oct 2010 | Sector: Higher Education Taught first-year psychology students, including lecture revision and theoretical concepts. Marked tests and assignments, captured marks, and conducted consultations with students. Supported academic success through tutoring, test invigilation, and feedback Technical Skills - Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) - HRIS & LMS Platforms (Sage, Moodle, SAP HR, HR Focus, Oracle,15Five) - Collaboration Tools: MS Teams, Zoom, Trello, Slack - Data analysis, psychometrics, survey design & reporting Languages - English (Fluent) - Afrikaans (Conversational)