Criszia Mae David

CRISZIA MAE PINPIN DAVID Brgy. Mining, Angeles City Pampanga- ______________________________________________________________________________ OBJECTIVE: Would like to gain experience in the industry as well as an opportunity wherein I can impart my skills, learning, experiences and continuously learn not only for my own growth and development, but also for the achievement of organizational goals and objectives. WORK EXPERIENCE: • Connext Global Solutions (April 2022 – Present) Advertising Coordinator (US Property Management) ➢ Calling leads on Tenant Turner and other advertising sites to schedule them for inspection. ➢ Answering client inquiries both via phone and email. ➢ Coordinating with property manager the availability of properties and managing listing all across advertising sites. ➢ Keeping track of the property manager’s calendar and organizing their week for inspections. ➢ Weekly update to owners about their listed property and provide proper recommendation to make their property compete with the current market. ➢ Utilize client database and other tools, to ensure that all client information is accurate ➢ Contacting tenants to coordinate and schedule their property evaluation. • Shore Agents (February 2022 –April 2022) Maintenance and Office Admin (AU Property Management) ➢ Responsible for administering the collection and compilation of information for billing, as well as issuing, scheduling, processing and tracking the completion of work orders. ➢ Track the completion of work orders. ➢ Review, evaluate, and prioritize requests for maintenance. ➢ Receiving and encoding invoices and daily trust receipting on the system. ➢ Answering general enquiries from tenants ➢ Supports the team on their day-to-day admin tasks. • Cloudstaff Philippines (September 2020 – February 2022) Leasing Admin (AU Property Management) ➢ ➢ ➢ ➢ ➢ Undertaking tenancy application for reference checking with a 24-hour turnover Maintaining client’s booking system utilizing Inspect Real Estate Contacting prospective tenants who would like to inspect the property Following up prospective tenants who inspected and advised that they will apply Help property manager with other administrative tasks. • Startek Inc. (September 2014 – August 2018) Customer Service Representative II ➢ Subject matter expert/trainer assistant that helps new hires during the production training. Assisting the trainer in coaching the trainees for process improvement and customer handling. ➢ Helping customers in pulling up their credit and resolving discrepancies to see if they are qualified for a postpaid account and equipment installment plan. Activating postpaid accounts and managing account changes such as sim card change, rate plan changes and minimal discussion for their monthly bill. Number transfer solution center that helps customer port in and out their number and resolve and discrepancies to their port in requests. I also handle business credit and activation for customer opening up their sole proprietorship accounts. EDUCATION: • Tertiary: City College of Angeles 2016 – 2020 Angeles City Bachelor of Science in Entrepreneurship • Secondary: Holy Angel University Angeles City 2008 – 2012 PERSONAL PROFILE: Date of Birth Civil Status Nationality Language Spoken : January 3, 1996 : Single : Filipino : Filipino, Pampango and English AWARDS AND HONORS: • • ACAMASE Start-Up Challenge, Champion (March 2020) Dean’s Lister 4th year 2nd semester, (S.Y-) TRAININGS AND SEMINARS • • • JA Mini-Company 6th Business Leadership Summit (September 2019) “Passon. Puropose. Profession. 8 Habits of Highly Effective People (November 2019) Regional Business Summit: “Building Business Leaders Through Virtual Enterprise and Mobility” (September 2018) MEMBERSHIPS: • • JA Mini Company: Mallea Enterprise, Chief Public Relations Officer -) Young Entrepreneurs Society - CCA, Vice President -) • Young Entrepreneurs Society - CCA, Treasurer -) ADDITIONAL SKILLS: • • • • Strong attention to details Excellent and conversational phone to public skills Strong administrative skills including effective use MS Word, MS Excel, MS PowerPoint, IRE, 1form, 2Apply, Property Tree, T-App, Tenant Turner, MLS, Rent Manager, Zendesk and other advertising sites. Timeline focused REFERENCES ARE PROVIDED UPON REQUEST