CRISTINA TOLENTINO
VIRTUAL ASSISTANT-website portfolio
LinkedIn Profile
SUMMARY
Experienced and versatile virtual assistant with a strong background in administrative support, social media
management and lead generation. Proficient in utilizing various productivity tools and software to streamline
processes and enhance productivity.
TECHNICAL SKILLS
Administrative
Internet Research
Data Entry
Lead Generation, Web Scraping
Email and Calendar Management
Email/Chat Support
Graphics Design
Basic Video Editing
Social Media Management
TOOLS|SOFTWARE
CRM: HubSpot, Mailchimp
Graphics Design: Canva
Video Editing: CapCut
MS Office
Google Workspace
Lead Generation: Apollo.io
Project Mngt. : Trello, Airtable, Asana
SMM: Hootsuite, Meta, Social Champ,Buffer
Zoom, Slack, WhatsApp, Skype
PROFESSIONAL EXPERIENCE
Virtual Assistant
Freelance
July 2022 - Present
Email management
Calendar management
Researching and compiling information
Organized Files
Content creation and scheduling for social media platforms
Engaging with followers and responding to comments/messages
Creating Graphic design for social media posts
Video Editing for Social Media Post
Lead Generation - Finding prospective people with their information and direct messaging through
social media.
Social Media Manager and Chat Support Specialist
Company: Gal220 Business Support Services
Jan. 2022. - Mar. 2022
Maintained social media engagement by responding to comments, increasing interaction with
followers.
Managed direct inquiries and facilitated communications on Xcel Hub's Facebook page.
Administered transactions, handling sales and course registrations efficiently.
Organized email inbox through systematic labeling and folder categorization.
Enhanced online presence of Facebook page by boosting engagement metrics.
Document Controller
Company: First Orient Development and Construction Corp.
Mar. 2012 - Jan. 2013
Ensuring proper control, organization, and storage of documents, both physical and electronic.
Ensure that documents are delivered on schedule and follow the correct procedures for distribution.
Facilitating the retrieval of documents as needed, ensuring easy access and accurate recordkeeping.
Maintain access control—ensure only authorized personnel can view or edit certain documents
Support project documentation needs from start to finish
AutoCAD Operator
Company: Steel System Express Philippines
Sept. 2002 - Aug. 2010
Provide softcopy drawings of structural design, plans for structural foundations and other
construction projects using AutoCAD software.
Work closely with engineers and architects for accurate information and dimensions of detailed
structural designs.
EDUCATION
Bachelor Of Science In Business Administration
Lyceum of the Philippines - 2001
Major in Computer Data Management and Processing
TRAINING AND CERTIFICATION
Executive Virtual Assistant
Xcel Hub Training and Services - Jan. - Mar. 2022
Virtual Assistance
Administrative Skills
Project Management Tools
Canva Graphics Designing
Web Scraping
Google Sheets, Microsoft Excel, and Google Data Studio Reporting
Social Media Management
