Cristina Romero-Salas

Cristina Romero-Salas Block 6 Lot 3 Elvinda Village Phase 7 Brgy. Cuyab San Pedro City 4023 Laguna Mobile No:- OBJECTIVES: __________________________________________________________________________________________________________ Being a useful part of a well-reputed organization to enhance my skills in order to secure a challenging position in a growth oriented, esteemed organization that will utilize my knowledge to drive excellent service. EXPERIENCES: __________________________________________________________________________________________________________ Company: Sutherland Global Services (Davao City) Occupation: Technical Support Consultant Supervisor: Sawira Suleik Start Date: July 1, 2013 End Date: March 15, 2014 (8 Months) Reason of Resignation: Had to Move to Manila Address: Bldg B Luisa IT Complex, E. Jacinto Extn Davao City Provides excellent service to those in need of technical support for Television set up boxes, Landline phones and Home Internet services. Company: Convergys Position: Technical Support Consultant Supervisor: Roel Perez Start Date: June 9, 2014 End Date: April 25, 2017 (2 years 10 months) Addess: Filinvest Corporate City Filinvest Ave, Muntinlupa 1781 Metro Manila ACHIEVEMENTS: 1. Up Skilled to Mobile/Mobile Broadband Blended Provides Technical Support to both Mobile and Mobile Broadband services which include coverage, device issues and other technical concerns. 2. Up Skilled to Ring Fence Team Known as the Second Tier (Tier 2) and specializes in all coverage concerns. 3. Up Skilled to Mobile Universal Provides support for technical concerns, retentions, sales support and billing concerns such as disputes, high bills, rate plan changes and activations may be done by the said department as well. 4. Awarded October Orion Award 5. Awarded November Orion Award Both awards are given to agents who have proved to be part of the top performing representatives during the said months. EDUCATIONAL BACKGROUND: __________________________________________________________________________________________________________ Ateneo De Davao University - Jacinto St. Davao City (Bachelor of Science in Nursing – Undergraduate) REFERENCES: __________________________________________________________________________________________________________ Roel Perez Company: Convergys Occupation: Supervisor Contact No.:- Paola Osumo Company:Convergys Occupation:Supervisor Contact No.:-