Cristina Mendoza

WORK EXPERIENCES

1. Amazon Specialist | Logistics | Supply Chain Manager | Inventory Manager (Home-Based)

• Essence of Argan | Oct 2018-Apr 2025

• CRM/Amazon FBM orders processing, inventory monitoring, inventory forecasting, creating shipments, working with 3PL, creating FBA shipments, invoice reconciliation, reports analysis, etc.

2. Quality Analyst (Home-Based Part-Time)

• QA World | Apr 2018-Mar 2023

• Analyzing transcribed calls based on guidelines

3. Service Management Senior Analyst (Office-Based)

• Accenture Inc. Philippines | Oct 2013-Oct 2017

• Team leader for 3 reporting analysts, performance management reporting, corporate governance, business presentations

4. Quality Analyst (Office-Based)

• Accenture Inc. Philippines | Feb 2011-Sep 2013

• Ensures compliance to the set standard procedures (call-monitoring and data processes)

• Acts as sub-team leader assigned to back-office team

5. Billing Representative / Data Entry (Office-Based)

• Accenture Inc. Philippines | May 2008-Jan 2011

• CRM account set-up, billing adjustments, contact details amendments, etc.