CRISTINA JAPITANA
CUSTOMER SUPPORT
P R O FILE
C A R EER SUMMA R Y
Rockstar VA, providing remote and
administrative support to all busy
professionals across the globe.
Virtual Assistant
Salesenable US | Nov. 2018 to present
S K I L LS
Ticketing Software
Zendesk, Gorgias and Freshdesk
Ecommerce Tools
Magento and Shopify
E D U CATION
Saint Paul University
Bachelor of Commerce, (BCOM)
Management Accounting
1st yr. - 4th yr. college course
1997 - 2001
De La Salle John Bosco College
High School/Secondary Diplomas and certificate
7th to 10th grade
1993 - 1997
H O W TO REACH M E
Cell:-
Email:-Address: Bislig City, Surigao del Sur
LinkedIn:
https://www.linkedin.com/in/cristina-a-r-j89393b86/
SEO - keyword and ranking
Linkedin Outreach
Data Population
Customer Support Representative
Browze | Nov. 2018 to present
Solving tickets
Moderating Social media accounts
Processing Reshipments & Refunds
Paypal Disputes
Virtual Assistant - Linkedin Outreach
41 Orange, LLC | Nov. 2018 - Feb. 2019
Generating leads thru Linkedin Outreach
Email Sourcer
Entelo | Feb. 2016 - Sept. 2018
Processing email requests.
Sourcing direct/personal email of each
candidates using Linkedin as the primary
source, verifying email through Linkedin
Sales Navigator.
Data Entry Specialist
Spring Digital Pty, Ltd. | July 2013 - May 2016
Website Back-end Development (adding
content & uploading images)
