Cristina Japitana

CRISTINA JAPITANA CUSTOMER SUPPORT P R O FILE C A R EER SUMMA R Y Rockstar VA, providing remote and administrative support to all busy professionals across the globe. Virtual Assistant Salesenable US | Nov. 2018 to present S K I L LS Ticketing Software Zendesk, Gorgias and Freshdesk Ecommerce Tools Magento and Shopify E D U CATION Saint Paul University Bachelor of Commerce, (BCOM) Management Accounting 1st yr. - 4th yr. college course 1997 - 2001 De La Salle John Bosco College High School/Secondary Diplomas and certificate 7th to 10th grade 1993 - 1997 H O W TO REACH M E Cell:- Email:-Address: Bislig City, Surigao del Sur LinkedIn: https://www.linkedin.com/in/cristina-a-r-j89393b86/ SEO - keyword and ranking Linkedin Outreach Data Population Customer Support Representative Browze | Nov. 2018 to present Solving tickets Moderating Social media accounts Processing Reshipments & Refunds Paypal Disputes Virtual Assistant - Linkedin Outreach 41 Orange, LLC | Nov. 2018 - Feb. 2019 Generating leads thru Linkedin Outreach Email Sourcer Entelo | Feb. 2016 - Sept. 2018 Processing email requests. Sourcing direct/personal email of each candidates using Linkedin as the primary source, verifying email through Linkedin Sales Navigator. Data Entry Specialist Spring Digital Pty, Ltd. | July 2013 - May 2016 Website Back-end Development (adding content & uploading images)