Cristina Corpuz

CRISTINA CORPUZ CUSTOMER SERVICE AND ADMINISTRATIVE ASSISTANT As someone who can identify the need of customers for effective solutions, I'm committed to high-quality service that ensures a positive experience. BASIC INFORMATION I am a professional Customer Service Representative with over 5 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. EDUCATION Philippine Science and Technology Centers Philippines class of 2003 Associate in Computer Technology PROFESSIONAL EXPERIENCE SKILLS AND COMPETENCIES Excellent Communication Skills Telephone Handling Data Entry Internet Research Email Management Neat and well-organized Motivated and Self-driven Strong work ethic Collaborative and efficient CONTACT DETAILS 496 Lawin St.Binakayan, Kawit, Cavite Philippines-- Customer Service Representative Teletech Customer Care Philippines From October 2012 - September 2018 - Handles customer complaints and inquiries in a timely manner - Multitasks while providing service and resolving issues - Performs online troubleshooting - Improves customer satisfaction Lead Generation (Data Entry) GoldStar Marketing From September 2018- present - Data Research for businesses such as emails, phone numbers and business address. - Copy and paste data to Google sheets