Cristina Bibit

 Cristina L. Bibit Contact Number:- Email:-Address: Countryside Homes Subdivision Phase 2 Bagong Daan, Tayud, Liloan, Cebu OBJECTIVE: I am a detail-oriented, organized and dedicated professional seeking a Remote Work Specialist position to optimize virtual collaboration and enhance productivity. Committed to leveraging my expertise in remote tools and communication to create seamless workflows and support team success. WORK EXPERIENCE: Remote Accounting Assistant – Part time ACCOUNTOR CPA CANADA (Remote) September 2024 – February 2025 Assist in supporting the accounting and finance team Bookkeeping/ Data Entry ex. Enter and update financial data into cloud-based accounting software (e.g., Quickbooks Online, Xero, Microsoft Excel). Assist with Bank Reconciliation Assist in payroll by entering data into databases (ADP) and spreadsheets. Other duties relevant to the position will be assigned as required Cross Skill Specialists II JP MORGAN CHASE BANK NA (Hybrid) January 2012 – December 2024 Provide exceptional customer service and support across various banking services. Assisting clients with account inquiries, transactions, concerns, complaints, disputes about their banking needs including online banking and resolving issues promptly. Providing detailed product information and recommendations tailored to client needs. Collaborating with team members to streamline processes and enhance customer experience. Maintaining accurate records and documentation of client interactions. Ensuring compliance with banking regulations and internal policies. Customer Service ETELECARE GLOBAL SOLUTIONS May 2008 – January 2012 Answer inbound calls and respond to customer inquiries related to product services. Troubleshoot technical issues, guiding customers through steps to resolve connectivity problems. Provide information about product features, subscription options, and account management. Document customer interactions and maintain accurate records in the system. Escalate complex issues to higher-level technical support when necessary. Maintain a high level of customer satisfaction by providing timely and accurate information. Customer Service DHL GLOBAL FORWARDING April 2000 – May 2008 Schedule outbound and inbound shipments. Provide input and complete freight bills. Assist with the communications with carriers when issues arise. Make recommendations with regards to transportation, routing, carrier selection. Assist to meet customer requirements regarding logistics need. Administrative Assistant CATTLEYA TRAVEL AND TOURS AGENCY November 1997 – May 2000 Assist the Managing Director. In-charge of Admin tasks. In-charge to follow-up and monitor deadlines from each department. Coordinate and provide itinerary for the liaison officer. Assist sales department if necessary. Assist appointments preparation (Managing Director). Responsible for any HR related job PROFESSIONAL SKILLS: Can easily adapt to new environments and new changes. Hardworking and Responsible Has good communication skills  Is willing to listen to feedback and apply them to oneself Strong desire to learn new things and aid people CHARACTER REFERENCES: Jerry Paul C. Acosta – Optum / Senior Cybersecurity Analyst – Security Incidence Response (SIR)  within the Enterprise Security and Resilience Office (ESRO) Mobile phone # - E-mail Address:- Natalie Omega – Accountor CPA / Bookkeeper Mobile phone # - E-mail Address:- Vanessa Barnes – Mandarin Investment Corporation / Office Associate Accountant Mobile phone # - E-mail Address:- Chari Quicho JP Morgan Chase Bank Mobile phone # - E-mail Address:-Marivic Aniñon – JP Morgan Chase Bank Mobile phone # - E-mail Address:-