Cristina Agustin

CRISTINA AGUSTIN SOCIAL MEDIA MANAGER ABOUT PROFESSIONAL SKILLS Social Media Strategy Email Management Data Entry Internet Research Photo Editing Market Research Customer Service I am an aspiring social media manager and virtual assistant seeking a part/full-time position in the field of social media and marketing communications, where I can apply my knowledge and skills for continuous improvement. WORK EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE CONVERGYS PHILIPPINES | June 2016 - July 2017 Customer Engagement Answer Customer Queries Updating of Accounts Billing Queries PERSONAL SKILLS Creative spirit Reliable and Professional Organized Time management Team player Fast Learner Motivated CONTACT P: - E:- TECHNICAL AND SALES RESPRESENTATIVE TELUS INTERNATIONAL PHILIPPINES | June 2018 - Present SITEL PHILIPPINES | December 2014 - June 2016 Troubleshooting Laptops and Printers Software and Hardware Technical Service Support After Sales Support Internet/TV/Phone Technical Service Support EDUCATION BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN HUMAN RESOURCE DEVELOPMENT MANAGEMENT POLYTECHNIC UNIVERSITY OF THE PHILIPPINES 2011 - 2015 SOCIAL facebook.com/thina12 @tamz.thina @iamtamzthina