CRISTIANE GABRIELA BOESING DE SOUZA
- |-Lisbon – Portugal | 17/08/1993
Test Manager | QA lead | Quality Assurance | Test Automation
PROFESSIONAL BACKGROUND
Jun. 2022 – now
Expleo Group, (QA) Quality Assurance Lead, Test Manager
SL Benfica Project: Development of software quality assurance activities as Test Manager
for a soccer club's digital and operational solutions. Coordination, coaching, and mentoring
of the QA team to ensure seamless collaboration across business and development units.
Utilization of Azure DevOps, Postman, SQL, Google Cloud, Firestore, Kafka, Mulesoft,
Salesforce, Marketing Cloud, Airship, Grafana, Power BI, HCM, and Outsystem technology
to manage and execute comprehensive test strategies (functional, integration, regression,
acceptance, usability, and production validation) in an Agile environment. Oversight of
mobile (iOS/Android) and desktop testing to ensure cross-platform quality, as well as
release management to align secure, timely deliveries. Management of risks, test planning,
and coordination of acceptance testing with stakeholders. Continuous improvement through
quality monitoring, observability, and performance reporting tools.
ISQe Project: Development of test strategy and Proof of Concept (POC) for a company with
no existing automation framework. Led the evaluation of multiple automation tools, including
Cypress, Katalon, Robot Framework, and Testim, to determine the most effective approach
for automating testing processes. Designed and executed automated test scripts,
integrating the tools with the company's existing systems and workflows. Collaborated with
cross-functional teams to define test requirements, establish best practices, and ensure a
smooth transition to automation, improving testing efficiency and reducing manual effort.
AerCap Project: Development of software quality assurance activities for a client in the
aviation leasing industry - aircraft, engines and helicopters. Coordination, coaching and
mentoring of the team based in Portugal allocated to this client. Use of
QMetry/JIRA/Confluence to organize and manage all phases of the software testing
process in an Agile based environment, including planning tests, executing tests, logging
bugs, and tracking defects. Identification of new tools and methodologies to improve testing
activity.
FAA Project: Development of software quality assurance activities for a leading client in the
automotive app store market.
Project quality leadership, agile-based environment, use of TestRail for test management
and Atlassian tools (JIRA and Confluence) for project management and knowledge
management.
Manual front-end and back-end testing in web and Android applications. Automated testing
in Katalon.
APGAR Project: Leadership, design and implementation of automated tests in TOSCA for a
client specialized in Data Management.
Development of UI tests on the Master Data Management web platform and also API tests.
Nov. 2021 – Jun. 2022
Number8, (QA) Quality Assurance Engineer
Development of activities related to software quality assurance for a global non-profit
company, developer of global business communication standards such as barcodes.
Environment based on the Scaled Agile Framework (SAFe), integrated with the Behavior
Driven Development (BDD) and Gherkin methodology, use of AzureDevOps (ADO) for
project management and Azure Test Plan (ATP) for test management.
Manual front-end and back-end testing (Postman / Swagger) in web applications.
Nov. 2020 – Nov. 2021
ExxonMobil, (QA) Test Engineering Analyst -), Business Quality Analyst
(2021)
Contributions to the software development process, acceptance criteria definition and
monitoring quality of the entire lifecycle (both front-end and back-end - integrations such
as API and Kafka pub-sub);
Analysis, execution and dissemination of test techniques and strategies at different
stages of the process and application layers (eCommerce and Backoffice) in search of
continuous improvement; Development, maintenance and execution of automated tests,
with Tricentis TOSCA and Postman. CI/CD pipeline using Jenkins. Creation of
dashboards with ADO/TFS. Data validations performed using database queries (SQL).
API tests using Postman. Content management using Sharepoint. Monitoring of system
with DataDog.
Apr. 2017 – Nov. 2020
Accenture, (QA) Test Engineering Analyst -), Application Analyst (2020).
Preparation of test plans - manual and automated, back-end and front-end - and execution
for Desktop and Web applications (emphasis on SAP ERP), using management tools such
as HPQC, ALM, JIRA, TestRail and Sharepoint. Creation of automated test scripts with
various tools (Tosca, UFT, Selenium, Postman, Katalon Studio). Monitoring system
performance with Dynatrace and Grafana.
LANGUAGES AND COMPUTER SKILLS
English: advanced
Portuguese: fluent
Spanish: intermediate
Proficient user of MS Office, Sharepoint, HP Quality Center (ALM), JIRA, Confluence,
TFS/AzureDevOps, TOSCA, TestRail, Katalon, Android Studio, RFT (basic), Selenium,
Postman, SQL, SAP ERP, PMBOK Methodology, Agile Methods.
ACADEMIC
Federal University of Paraná, Brazil.
03/2011 – 09/2015
Bachelor degree – Information Management
Federal University of Pernambuco, Brazil.
03/2018 – 08/2020
Mastership degree – Project Management and Information Systems (Department of Industrial Engineer)
Formato Educativo Escuela de Negocios, Spain.
11/2022 – 11/2023
MBA in Projects
CERTIFICATION AND LICENCES
ISTQB® Certified Core Advanced Test Management 3.0 (CTAL-TM3), 2024
First-Line Leader Program – Expleo Group, 2024
ISTQB® Certified Tester Foundation Level (CTFL), 2023.
Learning Selenium – Linkedin Learning, 2021.
Postman Essential Training – Linkedin Learning, 2021.
Learning Transact – Linkedin Learning, 2021.
Robot Beginner with Selenium WebDriver – QA Ninja Academy, 2021.
Programming for Everybody (Getting Started with Python) – Coursera, 2019.
Scrum Foundation Professional Certificate (SFPC) – CertiProf, LLC. 2019.
Automation Specialist Level 2 – Tricentis TOSCA. 2018.
Automation Specialist Level 1 – Tricentis TOSCA. 2018.
Excel Advanced (20h) – Paraná Company-School Integration Center (CIEE-PR). 2015
Maintenance and Installation of Microcomputers (40h) – Institute SPEI. 2011.
REFERENCES
Professional and personal references available on request.