CRISTIAN BLACK
Project Manager │MBA │ Data Scientist
Tandil, Argentina
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cristian.black78
PROFILE
Industrial Engineer, with +18 years of experience in Process Planning and Management in Fortune 500 Companies
and SME. Remote Freelance Project Manager in different startups worldwide. MBA Marketing. Process Engineering
with digital strategy as Data Scientist.
SKILLS
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General Management
Marketing Strategy
Productivity Managemnt
Scrum
Entrepreneurial Operating System (EOS)
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CRM
Negotiation. Empathy
Training & Mentoring
Python, SQL, Machine Learning
Objectives and Key Results (OKR)
PROFESIONAL EXPERIENCE
Remote Freelance Project Manager. Upwork. Jannary/16 – Present
Dev PM (Onward Web Development). Operations Manager at Finance and Data Analysis startup (Trounceflow Limited).
E-Commerce PM. Operations Manager (E-commerce), Project Managemnte (Bitpay). Leading multicultural teams.
Achievements: Colaborate in startups, Improve internal processes, Increase Customer Satisfaction. Lead remote teams
around the globe.
Risk & Compliance Management. DirecTV. February 2014 – December 2015
PCI DSS Management. Member of an IT team responsible of implementing new planning systems to assure the data
of credit cards. Trained Customer Service members (Call Centers) and vendors regarding new procedures. Led teams
in the field.
Project Manager. DevFactory (Elance). March/13 – December/13
Backoffice Automation Process Project for Deutsche Bank (JavaScript). Managed the QA team of 10 developers
around the world (telecommuting) and responsible of decreasing bottlenecks in the production line. Multicultural
leadership.
Volkswagen Argentina S.A. March/06 – December/12
Senior Warranty Executive. September/10, December/12
Supported the VW Dealer Network from Latin America, North Africa and Middle East. Trained the VWA Dealer
Network. Increased business with our importers. Implement new CS software into our local dealer network.
Product Safety Manager at VWA Group (VW, AUDI, SEAT). March/06 – August/10
Coordinated Safety (Recall) and Service Campaigns. Articulated the Communications with the markets that purchase
VWA products so as to know their needs. Increased from 9% to 48% in repaired vehicles affected at Campaigns.
Coached VWA Dealer Network regarding Recall procedures. Trained in Wolfsburg (VW Headquarters), Braunschweig
and Lisbon regarding Recall and After Sales procedures. Implement new CS systems and trained our local dealer
network.
Administrative Assistance. La Fe SCA, SME (Agriculture/Real State). March/97 – November/05
EDUCATION
✓ Data Science Specialization. Digital House. Python, Machine Learning, SQL. December 2017
✓ Master in Business Administration (MBA & Marketing). Universidad de San Andrés. 2013.
✓ Postgraduated in Negotiation (UCA Business School). 2010.
✓ B.S. in Industrial Engineering. Universidad del Salvador. 2009.
LANGUAGES
Spanish: Native
English: (C1). Cambridge IELTS 2015.
Portuguese: (C1). Fundación Centro de Estudio Brasilero (FUNCEB). 2003.
French: (A2). Alliance Française. German: (A1). Centro Universitario de Idiomas (UBA).
IT SKILLS
Python. SQL. Machine Learning. Microsoft Project. AutoCAD 2D
ANOTHER INTERESTS
Civil Pilot. Private Aircraft Pilot licence. 1996.
