8 Ave 6-57 Zona 19
La Florida, Guatemala-
Cristian Mendez
Objective
Seeking a grown, responsible and challenging position not only to improve myself, but the
community as well. Accustomed to work in fast paced environments with the ability to think
quickly and successfully handle difficult clients. Excellent interpersonal skills, ability to work
well with others, in both supervisory or support staff roles.
Summary
Customer service
Sales oriented
Bilingual English and Spanish.
High school education.
Other Skills and Accomplishments
Computer skills, Microsoft office, photoshop etc…
Able to speak, write and read English and Spanish one hundred percent.
Able to communicate with others.
Able to work well under pressure.
Excellent team member.
Professional Experience
03/14/21—08/25/24
World Connection, Guatemala
Winopoli
Sales agent
Customers will have a survey online and provide consent to have a call from us. We would
call them so they can get information on the different surveys we had available. Medical
insurance, law suits etc ...
10/14/17—12/20/20
Telus
Google
Customer service agent
Customers would call with different issues regarding their email or wed usage at their
companies. Google would provide a secure VPN and email that can have total control over the
company by providing cloud usage and info available with any computer anywhere.
10/01/14— 03/01/17
Alorica
T Mobile.
Customer Service and Technical support.
Receive calls from customers that needed assistance with their bills, service, tech support and
financial troubleshooting. Provide excellent assistance with their needs, account wise. Also,
educate customers about things that way they can avoid time delays.
12/01/10— 02/01/14
VXI
Customer service representative
Direct TV
Assist customers with issues with their cable billing and channels, also provide the
opportunity to have everything in one bill for example internet,phone and cable.
Education
Le Conte Middle School, Los Angeles CA 90029
High School. Hollywood High School. Los angeles CA 90029
Los Angeles Community College. Los Angeles CA 90029
Personal Interests
Go to school and get a degree.
Work hard at my best.
Expected salary 4,000 plus.
References
References available upon request.