CRISTHOFER MCCOY
PERSONAL PROFILE
I am ambitious and driven. I thrive on challenge and constantly set
goals for myself, so I have something to strive toward. I'm not
comfortable with settling, and I'm always looking for an opportunity
to do better and achieve greatness and learn new things.
SKILLS
CAREER SUMMARY
2015 - 2016
Good
communication.
Work under
pressure
Active listening.
Email handling.
Fast learner
Multitasking
Adaptability
Planning and
research skills.
Cold calling.
Negotiation.
2017 - 2017
2018 - 2019
Sprint Tele sales agent
Onelink BPO
Fitbit technical support specialist.
Troubleshoot Fitbit trackers and smart
watches via email to ensure most accurate
information for the user on the online platform
2019 - 2021
Connect International
Aquafinance First party debt collection
our responsibilities include developing
payment plans, locating debtors in order to
begin the
recovery process, and negotiating debt
payment.
Denis Melendez-
Hubielkis Aguilar-
Name
Cristhofer Gareth Mccoy
Birthdate
September 14th/1992
Id-Y
Gender
Male
•Residence
Managua
Nationality
Nicaraguan
Phone number-
Email-Skype
cristhofer.mccoy
Convergys Nicaragua
Sales – Inbound/Outbound
PERSONAL INFORMATION
Target financial specialist.
Financial advisor on credit card-related
inquiries, payment processing, balance
transfer and overall account assistance.
PERSONAL REFERENCES
Accedo Technologies
2021 - 2023
Set Financial
First party debt collection
Manage account portfolio. Finding and
contacting debtors to arrange debt payoffs.
Keeping accurate records and reporting on
collection activity.
EDUCATIONAL PATH
2008 - 2013
Instituto El Poder/ Highschool.
Bluefields
ADDITIONAL ACTIVITIES
CRM: Slack, Hubstaff, Smart advocate, Teams
Sales Force, Ring central, Citrix, Ezloan, Fresh caller, Zoom