Crispy Mercado

Crispy P. Mercado Villa Esperanza Subd., Brgy. Caloocan, Balayan, Batangas Email:-Skype: mercado.crispyperez Contact #: - Personal Information ● Age: 32 years old ● Date of Birth: June 25, 1987 ● Height: 5’1 ● Weight: 45kls ● Civil Status: Married ● Citizenship: Filipino Career Objective: To work in a dynamic organization that is driven to excellence and promotes individual growth for advancement of my skills and knowledge and at the same time to contribute to the fulfillment of the company’s goal and objective. KEY STRENGTHS ● Proficient in both oral and written English. ● Good communication skills. ● Well attuned to social interactions and changes. ● Computer Literate WORK EXPERIENCES: Lead Researcher MB Partners Real Estate January 2019- July 2019 ● Lead Research General Virtual Assistant June 2018 – July 2019 ● Lead Research ● Linkedin Connection ● Hubspot, Snov.io, hunter.io ● Google Suite, Google Docs, Google Sheets Ecommerce Virtual Assistant (Ebay) April 2016 – July 2019 ● Researching Competitor ● Sourcing profitable items with high demands on the market ● Listing great items for the client’s store based on the criteria and that is highly competitive ● Order Fulfillment ● Customer Service Social Media Management January 2016 – December 2018 Part Timer ● Postings daily to 3 main social media accounts ● Gather followers ● Promote the page for selling purposes ● Promoting the product of the page owner Amazon Virtual Assistant Lister and Researcher ● Finding out profitable items to list on Amazon ● Searching competitive products for a marketplace ● Checking out if the profit margin has met for the products to be listed ● Making sure that the item is on high demand and available to resell Email Marketing Virtual Assistant Chat Support Part Timer December 2017- May 2018 ● Answering inquiries and giving support via live chat for new and existing clients of a company HQ Solo Ad Sales Ad Manager April 7, 2015 – April 8, 2018 ● Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. ● Determine staffing needs. ● Determine salary and benefit needs. ● Provide training to new employees. ● Determine that company complies with employment related-laws. ● Screen applications for prospective employees. ● Keep track of all the records client’s files, training records and certification. ● Handle employee relations such as raises, reprimands, meetings with all of the employees. ● Functions as resource on issues such as researching Complex discrepancies, customer service problems and concerns. ● Gathers and analyze of resource leads and proposed services MARKETING LEAD RESEARCHER ● Perform Data Entry for Amazon Products ● Website Researching ● Web Scraping EDUCATIONAL BACKGROUND: ● Tertiary Level: BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT BATANGAS STATE UNIVERSITY BALAYAN CAMPUS 2004 – 2008 Cum Laude ● Secondary Level : BALAYAN NATIONAL HIGH SCHOOL BALAYAN BATANGAS 2000 – 2004 BASIC EDUCATION CURRICULUM Honorable Mention ● Elementary Level DUHATAN I ELEMENTARY SCHOOL 2nd Honorable Mention CRISPY P. MERCADO Applicant