Crispina D. Abon

CRISPINA ABON BRAND DESIGNER/VIRTUAL ASSISTANT CAREER HISTORY I am passionate in supporting business Freelance Brand Designer tasks and make their life easier. April 13, 2020 - PRESENT Offer branding and social media design to coaches and business owners HIGHLIGHTED SKILLS Virtual Assistant owners /coaches fulfill their day-to-day Conflict Resolution Good Communication Skills Troubleshooting Service and Support Strong Work Ethic Great Attention to Detail CONTACT INFORMATION-phinaabon crispinaabon TOOLS THAT I USE: Slack Trello Canva Photoshop Zapier Manychat Mailshake amoCRM RecruitCRM Filmora Google Apps Planoly Preview Wordpress(Basic) Agorapulse ASAP DENTAL TEMPS June 26, 2019 - PRESENT Contact staff and confirm shifts to dental offices Update CRM Handle incoming/outgoing calls Monitor incoming email notification for placements Virtual Assistant NOV 12 2018 - PRESENT Calendar/Email Management Social Media Graphic Design Social Media Management LinkedIn Account Monitoring Basic Video Editing Lead Generation Data Entry/Web Reseach Technical Support Representative TELEPERFORMANCE PHILIPPINES – FHCS, INC. JULY 2016 - APRIL 2017 Resolves advance technical inquiries Handles billing and technical issues Provide excellent rating by hitting the metrics Customer Service Support II CONVERGYS PHILIPPINES SERVICES CORPORATION JULY 2015 - DECEMBER 2015 Addressed customer service inquiries in a timely manner Achieved a customer satisfaction rating of 98% Provided input in improving internal processes