Crisnie Ann Cleope

Crisnie Ann S. Cleope Citihomes, Block 11 Lot 71 Phase 4 Main Road, Molino 4, Bacoor Cavite Contact Number: Smart:- Email Address:- OBJECTIVE: To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my personal goals. SKILLS • • • • • • • Excellent skills in Microsoft Word, Powerpoint, Excel, Access Basic Skills in Web Designing using PHP, CSS, JavaScript Troubleshooting Expert in software and hardware Basic knowledge in C++ and Java Programming Basic skills in Photoshop CS6 Debugging and system programming Database Nature of work Complexity Flexible Working Time Leadership Multi task Unorthodox General Mindset EDUCATIONAL BACKGROUND COLLEGE University of Perpetual Help System Dalta- Molino Campus Bachelor of Science and Information Technology Molino 3, Bacoor, Cavite SECONDARY General Emilio Aguinaldo Nat’l High School Imus Cavite PRIMARY Tambo Elementary School P’que City - - - Molino Elementary School Molino - PERSONAL INFORMATION Citihomes, Block 11 Lot 71 Phase 4 Main Road, Molino 4, Bacoor Cavite Home phone Number : - Cellphone Number :- E-mail Address :-Nationality : Filipino Civil Status : Single Date of Birth : November 23, 1992 Birthplace : Pasay City Age : 32 years old Gender : Female Course : Bachelor of Science and Information Technology Religion : Roman Catholic Language : Tagalog and English ORGANIZATION • System Analysis – System Analysis and Design Thesis 3rd year 1st sem (Inventory system with POS) • Database – Software Engineering Thesis 3rd year 2nd sem (Web base site system for 104 band) • Project manager – Capstone thesis 4rt year 2nd sem (Dental Clinic Billing and touch screen tooth chart) WORK EXPERIENCE • Technical support representative- Convergys Northgate Alabang Account: Optus DSL and Mobile tech- - Resolves issues for Internet for mobile and DSL and emails Permanent Address : • Customer Representative/Quality Assurance – Hinduja Global Solutions Northgate Alabang Account: Cigna Healthspring (USA healthcare account- QA – Quality Assurance for NPS and Detractors • Seller Support/POC – Amazon Moa Pasay city- Account: Inhouse Seller support – Resolves issue with seller central, Inventory, Account Health violations and sales. CHARACTER REFERENCE Jonathan Bautista Team Leader CONVERGYS- Ala Alsaid Team Leader CONVERGYS- Noemi Matira HGS Team Leader- Leanelyn Salazar Amazon Team Manager- I hereby certify that above details are true and correct with the best of my knowledge and belief.