Criselda Madarang

CRISELDA JACINTO-MADARANG Executive Assistant/ Administrative Professional Experienced Office Management and Administration Professional with 18 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Work History March 2017 to May 2021 Group Administrator Prime Metro BMD Corporation • ❖ Office Manager and Executive Assistants to the Senior Management but with concentration to the C.E.O. and C.F.O. ❖ Procurement for Office Supplies, Equipment/Infrastructure, Cleaning, Pantry and other requirements ❖ Ensure for the housekeeping rules of the office with a headcount of 200 and internal coordination between Australia and Parent Company Offices through their respective administrative assistants ❖ Manage Monthly stocks and inventory and report generation with a consolidation of report after the fiscal year and budget projection and review of expenses incurred ❖ Petty Cash Disbursement and Reconciliation with PhP 50,000 Imprest Fund ❖ Travel and Hotel Bookings for all the staff and Visa Processing (if needed) ❖ Facilitate events and team buildings; Logistics to and from the construction sites and Update Fixed Asset and Key Management with assets amounting to more than PhP 5,000,000 for a 501 sq.m office space ❖ Maintain an active list of Suppliers and Vendors Accreditation ❖ Migrating all the active files of Administrative Department to team collaboration software tools such as SharePoint - this includes list of suppliers, vendors accreditation, petty cash disbursements, and information from government offices; Management Reports and pertinent office business documents ❖ In-charge of Internal Audit and Checking of Reimbursements of Senior Managers and Corporate Credit Cards Expenses ❖ Assist and Reports Making for the Quarterly Board of Contact Address Manila, 1008 Phone- E-mail criscelle.madarang@outlook. com Key Skills Computer Technology (Microsoft Office Suite and Social Media) Excellent Data Analysis (Resource and Database Mgmt.) Excellent Hard and Soft Skills Email Systems, File-Sharing Systems Excellent Coordinating Conference Calls Excellent Travel & Hotel Arrangements Excellent Procurement and Logistics Coordinator Excellent Events and Office Mgmt. Excellent Executive Assistance and Diary Mgmt. Excellent Directors Meeting and Strategic Planning ❖ Acts as a Logistics Coordinator for Company-Owned Vehicles and manage the weekly schedule of the drivers; Facilitates Registration, PMS and Repairs ❖ Estate Management for the Expatriate Employees of the Company (Move-In, Move-out and other deemed activities related to estate) EQ Excellent Logistics Excellent Organization Excellent Sept 2016 to Feb 2017 Lead Finance and Administrative Coordinator Jones Lang La Salle ❖ Process PO for Jones Lang La Salle and Google Inc. ❖ Do Invoices Reconciliation, Processing of Payments, Forecasting, Accruals and Budget for 6 multiple sites ❖ Coordinate with 20 Recurrent PHL Vendors and Google Asia Pacific Team and 6 Property Managers ❖ Lead Contact Person for Finance for Jones Lang La Salle handling Google Inc. Sites in the Philippines July 2014 to Sept 2016 Administrative Assistant/Receptionist Habitat for Humanity International (RHQ) • ❖ Interim Office Manager from September 2014 to February 2015 overseeing the construction and transition of Bangkok Office to Manila Office ❖ Procurement for Office Supplies, Equipment/Infrastructure, Cleaning and Pantry and other requirement ❖ Ensure for the housekeeping rules of the office with a headcount of 80 and internal coordination between 8 different departments through their respective administrative assistants ❖ Manage Monthly stocks and inventory and report generation with a consolidation of report after the fiscal year and budget projection and review of expenses incurred ❖ Petty Cash Disbursement and Reconciliation with PhP 25,000 Imprest Fund ❖ Facilitate events and team buildings and other visitors from Habitat HQ in Atlanta and 18 national offices in the Asia Pacific region and 1 more satellite office in Singapore; Logistics to and from the build sites and coordination with fleet supplier for international volunteers and visitors from HQ with a headcount of 12-25 persons ❖ Initiated the development of systems and protocols for fixed asset inventory; Maintain and Update Fixed Asset and Key Management with assets amounting to PhP 5,000,000 for a 975 sq.m office space ❖ Maintain an active list of Suppliers and Vendors Accreditation ❖ Migrating all of the active files of Administrative Department to team collaboration software tools such as SharePoint - this includes list of suppliers, vendors accreditation, petty cash Time Mgmt. Excellent Compassion Excellent Problem Solving Excellent disbursements, and information from government offices ❖ Communicate to all of the staff in Area Office Manila and Singapore and to all the National Offices a weekly Employee Business Travel; Update and report the Travel Expenses for each staff at the end of fiscal year Aug 2013 to March 2014 Administrative Junior Associate Dec 2012 to May 2013 Junior Executive Secretary Nov 2011 to Dec 2012 Executive Secretary Jan 2008 to Aug2009 Administration Officer Dec 2005 to Dec2008 Administration Officer April 2001 to May 2002 Barista Pointwest Technologies Corporation, Makati City ❖ Spearheaded a dedicated cloud storage for all Corporate Services Files for ease of access from Makati and UP Technohub Site ❖ Maintain an active list of Suppliers and Vendors Accreditation ❖ Procured Merchandise worth PhP 650,000 for staff use in both sites (Makati and UP Technohub) Celine Marketing Corporation ❖ Spearheaded a dedicated cloud storage for all files for ease of access remotely for the Management team especially if they are on business travel ❖ Oversee the renovation of the office amounting to PhP 2,300,000 State Group of Companies, Manila ❖ Spearheaded a dedicated cloud storage for all files for ease of access remotely for the Procurement Team ❖ Initiated a Master Price list for all the most purchased items and made it an active file Artica Architects/Interiors, Dubai, United Arab Emirates ❖ Broaden my knowledge on Dubai Construction Law and read master plans/lay-out and drafts and learn soil testing for construction; ❖ Organize an event for 300 persons for Construction Best Practices and Updates for Middle East and North A MCS/Action FZ LLC, Dubai, United Arab Emirates ❖ Learn the ins and outs of advertising but more on branding, media relations and publication ❖ Participate in a Global Branding for BMW and other big league clients like TNT, FedEx and Dubai Municipality ❖ Revolve an office budget of AED 20,000 for supplies and other office expenses including Imprest Fund Rustan Coffee Corporation, Makati City, Philippines, Metro Manila ❖ Act as a Customer Service Officer daily being the focal person to give a Starbucks Experience to each patron ❖ Records management, General housekeeping such as . (package purchased items, re-stock products, organize the physical product placements, inventory and repair/maintain equipment) ❖ Provided advisory support to customers on product and or purchase preferences and give food pairings for preferred coffee ❖ In charge of the data entry and off-line computer system ❖ Trained 25 new baristas and help them on their development plan to achieve Coffee Master Certificate and provide excellent marks for Customer Snapshot which is an external feedback done to check on standards and customer service done randomly