- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 39 years old
- Location:
- Imus, Cavite, Philippines
- Experience:
- 11 years
Criselda
Cestina
Customer Service
Imus City
Cavite Philippines
-
email-Skype: k-
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Skills
I can provide my best support in following fields:
- Live Chat
- Customer Service (Inbound / Outbound)
- Order Taking
- Administration
- Virtual/Personal Assistant,
- Email handling,
- Web research,
- Data Entry
Provide excellent customer service for billing, technical,
financial and sales concerns to attain customer
satisfaction and deliver good performance results to
clients.
Good team player and multitasking capabilities
Excellent organizational and motivational skills.
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Experience
EXPERIENCE : 11 years in Call Center
24[7] CUSTOMER PHILS. : 7 YEARS
Customer Service
(July 2011- Dec. 2013)
Technical Support (Jan. 2014 - Dec 2015)
(UK Account)
Financial Services (Jan 2016 – Mar 2018)
(Australian Account)
TELEPERFORMANCE: 4 YEARS
Customer Service(July 2007- July 2008)
Sales Support (Aug 2008 – Oct. 2009)
Account Supervisor (Nov. 2009 – May 2011)
(US Account)
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Education
Bicol University
College of Arts and Letters
Bachelor of Arts & Journalism
Legazpi City-
Tabaco National High School
Tabaco City-
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