Crisdeisy Diaz
Halifax, Nova Scotia--
International Trade Professional
Summary
Poised and articulate professional with exceptional skills in supporting global business teams in the development and
implementation business and marketing strategies to capture new markets and increase profitability.
Trained in conducting research and analyzing and interpreting data to aid in decision-making efforts.
Adept at communicating across diverse international audiences and collaborating cross-functionally to achieve corporate
objectives.
Professional Experience
Marketing Intern
Jan 2016 - April 2016
Lengkeek Vessel Engineering
Conducted market research for marketing plan preparation.
Compiled international opportunities
Researched websites which post contract opportunities, updating existing list.
Gathered list of upcoming trade shows and industry events.
Contributed to planning and production of industry events and advertising.
Sales and Marketing
June 2015 - August 2015
MetOcean Data Systems
Collaborated with designers and the editorial team on marketing materials.
Served as a liaison between the sales team and Spanish customers’ inquiries.
Helped with trade show planning and execution.
Drafted Press releases
Customer Service Representative
Sept. 2008 - Dec. 2011
Banco Múltiple León, Dominican Republic
Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product
information.
Cultivated long-term customer relationships and advised customers on purchases and promotions.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Education
International Trade Diploma
- February 2018
Forum for International Trade Trainning
FITT Courses:
Global Business Environment
International Marketing
International Trade of Finance
Global Supply Chain Management
International Market Entry and Distribution
International Trade Research
Legal Aspects of International Trade
International Trade Management
Advanced International Business Administration Diploma
Nova Scotia Community College
Courses included:
Management Principles
The Business Environment
Communications
Marketing
Financial accounting
https://www.visualcv.com/m1gtvfeclplnl83k8l4g
2013 - 2016
Courses in International Marketing
- 2017
Yonsei University (Coursera)
International Marketing Entry and Execution,
International B2B (Business to Business) Marketing
Intro to International Marketing
Area of Expertise
Relationship Management
Market Research/Analysis
Sales/Marketing Strategy
Customer Service
Global Business Environment
Cultural sensitivity
Language & Computer Skills
Spanish/English
MS Office (Word, PowerPoint, Excel, Outlook, Publisher)
Professional Affiliations
Forum for International Trade Training (FITT)
www.fittfortrade.com
https://www.visualcv.com/m1gtvfeclplnl83k8l4g
