Criscel Jover

WORK EXPERIENCE Executive Secretary Bin Jumaa Import & Trad. Est. – Elevator & escalator maintenance - UAE October 2017 – March 2019 CRISCEL JOVER ADMIN SUPPORT -VA PERSONAL SUMMARY My main goal as a Virtual Assistant is to help you lessen your workload through my service and knowledge on organizing, web research, basic accounting, product research, data entry, copywriting, and email follow-ups. My experience as Admin and Executive Secretary for four years helped me to acquire these skills and provide excellent output and achieve common goals with my employer. CORE SKILLS: Organization Time & Task management Critical Thinking Flexibility Written & Verbal Communication Teamwork/ Collaboration Attention to detail COMPUTER PROFICIENCY: Microsoft Application: Excel, Word, Powerpoint, Outlook Google docs Dropbox AVAYA, INFOSYS Asana Canva HRMS- Payroll System CRMs Reports directly to manager as per the task given with excellent results. Receive enquiry for maintenance services, report or complaints from clients and route them to department. Prepares correspondence, memorandums, forms, requisitions, LPO’s, invoice, and reports. Maintains the building maintenance schedule, to ensure the agreed visits happen. Maintains daily monitoring services and repair of technicians. Implementing procedural/ administrative systems. Prepare clients contract and renewal in a timely manner. Assist in preparation of payroll. Collect payment for pending invoices. Carry out telemarketing and sending marketing mail for potential clients. Responsible for scheduling of appointments and make arrangements for meeting or interviews. Course Coordinator/ Telemarketer Haward Technology Middle East - UAE September 2016 – July 2017 Establish and maintain professional relationship with customer. Carry out direct marketing activities and research to assigned course. Market the course to your assigned target/ client and make follow up calls and emails for those who are interested and possible to attend. Report any enquiry or request, recommendation or feedback received from customers while marketing the course. Immediately report all registration received from the assigned supervisor. Make report regarding the status of the course on how attractive it is. Prepare Main File for the course assigned and control all the documents received such as Overview, Itinerary of instructor, Course Venue Assignment, Course Material etc., Participate in daily or weekly meetings and recommend suggestions on how to improve the work and increase the efficiency of the company. HR /Admin Officer 1stWebdesigner May 2014 – November 2014 Implement HR policies and Code of Conduct processes. Handle HR concerns of employees, including but not limited to attendance, company and government institution. Handle company activities including but not limited to company parties, monthly team meetings, welcome lunch/dinner to new hires, etc. Source and coordinate trainings. Adhere to 1stWebDesigner information security policies and carry out its processes and procedures accordingly. Protect personal information (201 files) from unauthorized access, disclosure, modification, destruction or interference (see also Table of Offenses). Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior. First point of contact in the office for incoming communication. Responsible for office related contracts. Assist in all financial reports such as petty cash, monthly recurring expenses, monthly salary reports and cash flow Petty cash and salary management. ACADEMIC BACKGROUND CENTRAL PHILIPPINE UNIVERSITY, CLASS OF 2014 BSBA Major in Marketing Management JMA ( Juniors Marketing Association). - Secretary, 2013 CENTRAL PHILIPPINE UNIVERSITY- HIGH SCHOOL Class of 2009 CONTACT INFORMATION: Electra St., Abu Dhabi, UAE -- Reference will be provided upon request. All Information stated in this CV is true and correct. CRISCEL A. JOVER