Crisanta B. Baclayo

​CRISANTA BACLAYO ​VIRTUAL ASSISTANT SKILLS : SOCIAL MEDIA MANAGEMENT, EMAIL HANDLING, INTERNET RESEARCH, GRAPHICS AND DESIGN, CUSTOMER SUPPORT, ADMINISTRATIVE SUPPORT, GOOGLE DOCS AND SHEETS, VIRTUAL ASSISTANT, DATA ENTRY WORK EXPERIENCE Operations Analyst/Data Encoder​ | ​EDZ Manufacturing Inc. (Yazaki Philippines​) | ​- Roles and responsibilities: - organizing files data encoding managing and updating inventory filing daily and monthly records ​Toshiba Equipment Philippines ltd.|​ ​- Roles and responsibilities: - organizing files guiding new staff encoding, typing, printing documents ​EDUCATION-​ | ​San Jose National High School Graduated Secondary Education August-October 2017​ | ​Xavier Technical Training Center Vocational / Photoshop course OVERVIEW My aim is to make my client happy and satisfied without adding any additional costs and concern because "happy clients means happy VA!" I work to provide accuracy and 100% satisfaction for my clients. I believed that I can meet small to medium-sized projects. Completed and practiced both VA and essential e-Commerce VA skill training. I look forward to be of service and contribute to your company. - OTHER WORK EXPERIENCE : WORK FROM HOME ROADMAP VA BOOTCAMP TRAINING - 2018 AMAZON PRODUCT SOURCING - Searching for the most potential and profitable items different sources for Amazon listing on sheets make comparison following criteria make calculation of profit using amazon fba calculator EBAY LISTING AND CUSTOMER SUPPORT - Completed training on eBay as product listing and essential customer support. answering inquiries, processing order fulfillment, refunds, returns, items not received, single and multiple orders, tracking numbers and title optimization (SEO). Trained on tools for research like zik analytics and tools for listing like DSM rapid lister, Yaballe, and Hydra Lister. 2 - Took up the Accelerated Virtual Assistant Bootcamp online course. Includes in-depth skill training such as Email Management, Schedule Management, Office Applications, Interenet Research, Social Media Management, and Wordpress.