Cris Manahan

Crisanto Esguerra Manahan #6 Arsobispo St. Las Villas Subdivision BiNan City, laguna 4024-(- - smart (- - globe OBJECTIVE To work in an environment where I could apply my knowledge, hardware-wise / software-wise and people-wise. EDUCATION B.S. Computer Engineer1991 – 1996 AMA Computer College, Makati Leadership Training for ManagersAugust 2006 Dale Carnegie Training, Ortigas IT Project ManagementSeptember 2007 Asian Institute of Management, Makati Kepner-Tregoe PM WorkshopSeptember 2008 KT Philippines, Makati EXPERIENCE Sr. IT Staff – Work-At-Home October 2014 – June 2015 BLOKWORX Inc. USA Maintain operations of BLOWORX Devices and Ticket Monitoring System. Maintain Device monitoring application and assess/report/fix issues upon occurrence. Provide Technology Support Including Design, Deployment and Management for BLOKWORX Internal and Client Projects. Provide Technical guidance, direction and configuration support for projects as requested. Attend a Daily Technical and Project discussion conference call. PH Engineering Manager January 2012 – September 2014 IT Manager - Systems Administration March 2008 – January 2012 IT Supervisor January 2006 – February 2008 Systems Administrator January 2005 – December 2005 Technical Services Specialist February 2002 – December 2004 Kgb_ Philippines (formerly INFONXX Phil.) Manage the Daily Operations of the Systems Administration group, Desktops, Telephony And Routing, provides leadership to co-Managers and continuous improvement, quality and best practices application. Participates in Technical resolution from L1 – L2 type of Support. Assisted with critical system outages, software upgrades and Global devices inventory. Coordinated with Senior Management, Software Experts, Help Desks, and Global Systems Administration teams in a 24x7 availability environment. Automate Repeating tasks and create a scripted application with reporting functions. Plan, Coordinate and Execute IT projects within the Company. Manage multiple tasks in a fast-paced environment with competing priorities and provide quick turnaround on deliverables. Maintain Daily operations of Database/Domain/Email/Web Servers, Workstations, Hardware and Software Monitoring Systems. Network AnalystJuly 1998 – December 2000 Allied Information Services, Alabang Primary technical contact for Local area network related issues. Tasks include resolving technical failures in a timely manner, automating application monitoring tools, and providing technical expertise for application/hardware upgrades. Prepared technical training and process documentation for team, to aid with day-to-day support issues. Worked with less to minimal supervision. Systems EngineerSeptember 1996 – September 1997 Microbase Inc, Makati In charge of Applications and Server OS installation and configuration be it Microsoft or Novell Netware platform. Setup of local area networked computers with server hardware. Performed hardware and software installations and technical support. Assembled and installed a wide array of computer systems, workstations, and peripheral hardware. Performed Computer Repair and Maintenance. ACTIVITIES & AWARDS Worked with the implementation of Security Measures and Company Standards Implemented a server / desktop monitoring tool, fully automated and integrated with internal ticketing system with no cost involved. Provided the company a Web Application Reporting tool that is still being used by Workforce and Operations team managers. Spearhead Implementation of Server Virtualization having an ample amount of budget. Worked with Senior Management to lessen the Operational budget specifically on the Hardware Service Maintenance. Spotlight Award 2007, for providing an invaluable solution during implementation of a global market that will be serviced by local operations. Technology Employee of the Year 2007, KGB Philippines Created a web based AD self-serving password reset and unlocking tool. Skills VMware ESX/ESXi and VSphere 4.x / 5.0 Windows Server / Desktop OS MS Office Suite Active Directory / Exchange/ DNS / DHCP / IIS CSS HTML / XHTML / HTA JavaScript VB Scripting WMI Scripting Component XML/XSL Visual Basic MS SQL / MySQL / MS Access / Informix DB SysAid / Spiceworks / Service-Now / ScienceLogic / Connectwise Certifications DELL Certified Systems Expert ITIL Foundations Certified in IT Service Management