Cris Ann Jay Labay

Cris Ann Jay Labay Experience (2021 -2022) EMAIL SUPPORT Teletech About Me a diligent worker who picks things up quickly. I have the flexibility to adjust to shifting priorities and a "can-do" mentality to provide the most service possible. Contact--10 General Avenue, Proj. 8 Brgy. Bahay Toro, Quezon City, 1106, Philippines. Skills Data Entry Email Support Inbound and Outbound calls Keen attention to details Time management Education Villagers Montessori College Respond to product queries through email and provide approval for their device installment. Input data information to the system. (2022 - 2022) CUSTOMER SERVICE REPRESENTATIVE Teleperformance Providing assistance to do some basic troubleshooting with their radio. Offering promotional subscription to retain customers. Also selling the VIP package of the radio subscription Assisting the customers with their payment or account closures. (2023 - 2024) CUSTOMER SERVICE REPRESENTATIVE & CREDIT CARD ASSOCIATE TaskUs Do outbound calls and responds to chats of the customers who are having issues with their brokerage account. Helps them update their information, linking a bank account for payment and also provide clarifications with regards to the policies of the company Helps credit cardholders with their credit account issues by responding to their text and email tickets. (2024) CONTRACTOR JOB FULFILLMENT SPECIALIST Homeaglow Making outbound calls to Professional Cleaners to offer a client cleaning request as well as confirming the job they have accepted. Sending SMS or Email to cleaners who did not respond to calls and also to customers for job request confirmation Extracting job request information and putting the data information on our organized sheets,