Cric Charles Magno

Cric Charles Magno Social Media Manager Support/ Administrative Assistant Civil Engineer PROFESSIONAL SUMMARY CONTACT - A Social Media Manager, Executive Assistant, and Licensed Civil Engineer with knowledge in graphic designing, video editing, and administrative tasks. I hold a certification in Social Media Management. My diverse background makes me flexible across different fields while enhancing my problem-solving skills, attention to detail, and ability to manage multiple tasks efficiently. WORK EXPERIENCES Hi Auto AI Company - System Operator Feb 2022 - Sept 2024 System Operation for Drive-thru La Trinidad, Benguet EDUCATION Saint Louis University Bachelor of Science in Civil Engineering- (Dean’s Lister) REFERENCES Engr.Romeo DV Escalona TowerE Construction Corp. President - Arch.Chenny G. Bao-Idang CGBI Designs + Architects - Merle Garcia Baguio City High School Master Teacher II in MAPEH - PORTFOLIO/SOCIALS PORTFOLIO VIDEO RESUME Skype:-Gmail:-WhatsApp: - Facebook: Cric Charles Santos Magno Instagram: @cc.mgno LinkedIn: Cric Charles Magno X: @creekmagno Trainer/Launcher Training Employees and Operating Pilot Locations Helpdesk Support/Menu Specialist/Graphic Designer (Side Role) Handling communications (Calls, SMS, emails) Troubleshooting or using knowledge-based solutions to solve issues Escalating issues that are out of our control Email and Calendar Management Problem-solving, Critical Thinking, Creating Data, and Utilizing Tools (Zendesk, Kibana, Softphone, Bomgar, JFrog, Monday, etc) Making sure updates in the system are reflected Automated schedule management for the system Data Recording for restaurant promotional items and events. Photo/Video Editing for Company and Client Events Handling Strategies for the Company’s Social Media for a few months TowerE Construction Corporation Junior Engineer (Project Based) May-Dec 2021 Site Visits for ongoing construction. Construction Supervision Measuring actual construction measurements Utilizing AutoCAD for “as-built” measurements and building plans Cost Estimation and Budgeting for Proposed Projects Requirements Processing for Buildings On-the-job-training TowerE Construction Corporation Same tasks when I worked as a Trainee Engineer KEY SKILLS Administrative Tasks, Email and Calendar Management, Appointment Setting Support Tasks, Handling Communications, problem-solving, critical thinking, utilizing CRMs and other tools. Graphic Designing, Video Editing, Creating captions and posts for social media, Managing Strategies for Social Media Engineering Skills that include Cost Estimates, Creating Structural Designs, Surveying, and utilizing Engineering tools. -MS (Word, Excel, PowerPoint) -AutoCAD , SketchUp, STAAD -Google (Calendar, Sheets, Docs, Drives, Forms, Meet) -Zendesk, Zoho, Hubspot, RingCentral, Softphone, Slack, Monday, Meta, Zoom, Notion -Kibana (Logz.io), Bomgar, JFrog, EZOutlet, Canva, Adobe, Capcut, Vimeo, WIX, Wordpress