CRESCEL ABATAYO
VIRTUAL ASSISTANT
Cebu, Philippines
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I provide efficient administrative and personal support to help clients focus on core tasks.
With strong organizational skills, attention to detail, and adaptability, I deliver highquality work in fast-paced environments. Committed to contributing to clients' success.
EXPERIENCE
The Experts VA - Doctor's Internet LLC
Virtual Assistant | June 2016 - March 2024
For eight years, I proudly served as a Virtual Assistant for Doctor's Internet, where I
honed my skills and expertise in various aspects of digital marketing and client
support.
One of my key responsibilities revolved around optimizing clients' websites for search
engines. I meticulously crafted meta titles, descriptions, and keywords to improve their
online visibility. Through thorough keyword research, I ensured that the content
resonated with target audiences and contributed to higher search engine rankings.
In addition to SEO, I also played a pivotal role in managing clients' social media
presence. This involved creating engaging content, devising posting schedules, and
implementing strategies to boost audience interaction across multiple platforms. By
staying abreast of industry trends and platform algorithms, I helped clients stay ahead
in the ever-evolving landscape of social media marketing.
Client satisfaction has always been my top priority. I provided prompt and efficient
support, addressing their queries and concerns with diligence and professionalism.
Whether it was troubleshooting technical issues or offering guidance on digital
marketing strategies, I made sure clients received the assistance they needed in a
timely manner.
Confidentiality was paramount in my role, especially when handling sensitive client
information. I maintained the highest level of professionalism and discretion to
safeguard client data and uphold their trust.
My strong organizational skills were instrumental in managing multiple tasks
simultaneously and ensuring their timely completion. From prioritizing assignments to
coordinating with team members, I maintained efficiency and effectiveness in all
aspects of my work.
Throughout my tenure at Doctor's Internet, I consistently demonstrated dedication,
adaptability, and a commitment to delivering exceptional results. My experience as a
Virtual Assistant has equipped me with valuable skills that I am eager to apply in
future endeavors.
TOOLS
Communication Tools: Gmail, Outlook, or other email platforms for managing
correspondence.
Instant Messaging: Slack, Microsoft Teams, or Skype for real-time communication with
clients and team members.
Video Conferencing: Zoom, Google Meet, or Skype for virtual meetings.
Other Tools: Google Apps, Microsoft Office
These are just some of the essential tools and software I am familiar with. Depending on
client specific needs, I am willing to learn industry-specific software and tools.
