Cree A Grayson

Cree Grayson- -  McDonough, GA 30252 Motivated and dedicated business professional with career success in streamlining operations, improving processes, and driving business transformations with a focus on development and growth. Recognized for strengths in human resource administration, project management, and implementation of lean initiatives that drive organizational success. Skilled communicator blended with dynamic leadership and business acumen that thrives in fast-paced, ever-changing environments’. Areas of Expertise: Strategic Planning & Forecasting Financial Oversight/ Reports Logistics Management Skilled Project Management Calendar Management Health & Safety Guidelines Human Resource Polices/Practices Database/Payroll Management Staff Training & Leadership Problem Solving/Resolution Employee Engagement Computer/Technology Proficient Professional Experience DADDY’S GIRL BBQ  Atlanta, GA  2018 to Present Operations/Logistics Coordinator Oversee daily operations and deliver outstanding service performing multiple administrative tasks while providing oversight of 15 employees with direct report. Administer human resource practices for hiring, scheduling, and payroll processes. Develop and execute all training procedures for new hires. Key Accomplishments: Proactive in staying current with pertinent codes, policies, and regulations in food safety and handling procedures. Establish processes and procedures to achieve highest levels of customer satisfaction. Coordinate all logistics with continual contact with customer. Develop and coordinate monthly events for entertainment organizations such as Radio One; design, logistics, and oversee events/projects from conception to closure of event to ensure customer retention and revenue growth. Successfully delivered event management for BET Social awards, February 2018; concept to delivery with after event services provided. Utilized experience to assist customers in product purchases, answer questions regarding products and services, negotiate prices, and develop estimates of quantity, costs of required supplies. J.B. HUNT TRANSPORT SERVICES  Lithia Springs, GA  2015 to 2016 Intermodal Fleet Manager Provided outstanding supervision and administrative services in regards to the timely movement of freight and the development of processes and procedures to obtain highest levels of driver retention. Collaborated daily with multiple departments including operations, accounts receivable, and human resources to drive productivity, customer service, employee engagement, and revenue growth. Key Accomplishments: Facilitated payroll processes which included calculating salaries, rate changes, retroactive adjustments, overtime, vacation, termination, and garnishments. Provided oversight on the maintenance of related employee payroll files. Investigated all incidents and accidents to determine disciplinary action for service failures and critical events. Monitored and developed key relationships with drivers to ensure 100% on-time service, which resulted in exceeding all organizational objectives. Recognized by internal Safety Department for thorough written reviews of all accidents and incidents. Refined team performances, led by example, resulted in solid employee engagements and improved retention. MISSION FOODS  Pueblo, CO  2013 to 2015 Operations Supervisor Provided end-to-end management of 37 drivers and held responsibility to coordinate all driving orientation, travel arrangements, and training sessions. Implemented and recommended contract amendments, updates and changes in structure to advance the organizational goals. Key Accomplishments: Utilized strengths in talent acquisition, coordinated with human resources to create driver job postings and recruitment tactics. Played significate role in placing on social media, multiple on-line organizations, and key industry trade organizations. Designed and implemented safety initiatives, revised contracts for drivers review. Consistently recognized by customers for outstanding communications and achieved a 99% on time delivery status, 2014. Selected to attain J.B. Hunt’s Leader’s 201 Professional Development week long course at corporate headquarters. Facilitated analysis on weekly Key Performance Indicators (KPIs), developed reports and provided distribution to upper management. TARGET  Midway, GA  2013 Operations Supervisor Delivered high-quality executive support and maintained standard operating procedures in regards to transportation, drivers, and rail operations. Developed strong relationships with multiple departments, opened lines of communications and employee engagement, which resulted in a positive and productive workplace with greater driver retention. Key Accomplishments: Served as the first point of contact for all operational issues, utilized strong communication skills to resolve issues and maintain a steady workflow. Applied lean methodologies that fostered continuous improvements to maximize resources and increase productivity. Selected to attain J.B. Hunt’s Leader’s 101 Professional Development week long course at corporate headquarters. Successfully cross-trained with J.B. Hunt accounts to learn and assist in rail operations. Education & Training Bachelor of Business Administration, Logistics, Intermodal Transportation, Marketing - GPA: 3.75 Georgia Southern University, Statesboro, GA, 2013