CC
COURTNEY COALSON
VIRTUAL ASSISTANT
SUMMARY
I am dedicated and experienced in administration, general assisting, and
CONTACT
healthcare with 15 years in medical office settings. Successful in
medical office management, nursing, administrative assisting, social
media, and patient care coordination. Skilled in grant writing assistance,
-
event organization, and managing daily clinic operations.
-Bluff City, TN
EXPERIENCE
MEDICAL MANAGER
Healing Hands Health
EDUCATION
2019 - Present
Experience providing primary care to uninsured and underserved community members.
HIGH SCHOOL DIMPLOMA
Sullivan East High School-
LICENSED PRACTICAL NURSE
Tennessee College o Applied
Technology-
BACHELOR OF SCIENCEHUMAN SERVICES
Grace Christian University
2014 - 2016
Successfully oversee a charitable non-profit medical clinic, managing medical staff,
volunteers, and students. Proven ability in administrative tasks, grant writing, and reporting
for state funding. Collaborate with local organizations to secure discounted medical
services and coordinate large-scale health fairs. Expertise in integrating mental health
services into primary care. Skilled in human resources, including reviewing resumes,
conducting interviews, onboarding new hires, and managing employee evaluations.
Efficiently handle scheduling, emails, and calendars for multiple providers. Lead medical
services committee meetings, conduct problem-solving for computer system issues, and
contribute to social media marketing.
PATIENT CARE COORDINATOR
State of Franklin Healthcare Associates
Jan 2019- Aug 2019
Pediatric Care Coordinator with expertise in scheduling well-child checks, immunizations,
and diagnostic tests across three pediatric offices. Proficient in Excel, Word, and Adobe for
efficient patient roster organization and reporting. Demonstrates effective communication
SKILLS
with families through various channels, including telephone, letters, and emails. Known for
professional and compassionate communication with parents regarding sensitive medical
issues and concerns.
General Assisting
LPN-FAMILY MEDICINE
Data Entry
Mountain View Medical Associates
Medical Office Management
2013 - 2019
Social Media
Experienced Licensed Practical Nurse proficient in rooming patients, checking vitals, and
Patient Care Coordination
procedures, performing lab draws, and administering medications and vaccines. Effective
Task Management
results, appointments, and inquiries. Expertise in scheduling diagnostic tests and referral
Computer Literacy
Project Management
Strong Communication
Virtual Assisting
charting in EMR systems such as Allscripts and Epic. Skilled in assisting physicians with
communication with patients through phone and MyChart portal for medication refills,
appointments. Supervises MA students, manages clinic orders, and provides assistance to
administrators as needed. Maintains HIPAA compliance.