Summary of Qualifications
Courtney is a highly knowledgeable proposal manager with 5+ years of proposal management and development experience. During her time managing proposal efforts, she has developed specific expertise in working collaboratively with others to develop compliant and persuasive proposals. In addition to her ability to work in teams, she has several secret weapons – including her desktop publishing skills and knack for simplifying complex concepts. She has led many successful proposal efforts for a variety of federal customers, including:
NOAA Weather Radio (NWR) Maintenance and Logistics Support, $10M
GSA National Computerized Maintenance Management System (NCMMS), $9M
DOT STB Case Management System (CSM) $2M
DOL OIG Performance, Risk, Project, and Case Management Systems (PRPCMS), $1.2M
GSA VETS 2 GWAC IDIQ
Education & Training
B.S. Marketing, Virginia Commonwealth University, 2013
Proposal Management Training, Shipley, 2018
Proposal Writing Training, Shipley, 2018
Capture Management Training, Shipley, 2018
Proposal Management Training, OCI, 2015
Professional Experience
Incentive Technology Group LLC May 2018 – Present
Incentive Technology Group is a mid-size information technology and management consulting firm that offers integrated, strategic solutions, including business process management, asset management, enterprise architecture and cloud computing to federal and private clients.
Proposal Manager
Ensures compliance with ITG’s center of excellence proposal processes, templates, checklists, standard write-ups, tools, best practices, and proposal repository procedures.
Provides expert level desktop publishing support on all proposals utilizing consistent formatting practices to ensure consistent quality across proposals.
Analyzes solicitation documents to create proposal outlines, compliance matrices, annotated writing templates for SMEs to develop compliant and compelling proposal content.
Manages proposal activities, including planning, conducting and facilitating kickoff meetings, daily tag-ups, reviews and final approval submission.
Maintains clear and effective communication with the proposal team by setting expectations and assigning roles and responsibilities to all team members.
Integrates capture strategy, win themes, customer hot buttons, discriminators/differentiators, and ghosting techniques throughout the proposal.
Provides feedback and guidance to writers on content, tailoring guidance approach to each writer (i.e. arranging one-on-one meetings, providing annotated outlines, etc.)
Develops and oversees the on-time development of high-quality proposal graphics.
Ensures all proposal sections use consistent language and reads as one voice.
Maintains a close relationship with the Capture Manager and actively participates in capture management activities during the pre-solicitation phase.
Developed training materials on the overall proposal process, reviewing RFP requirements, proposal writing best practices, typical roles and responsibilities of members of a proposal team, etc. for SMEs.
Consistently updates ITG’s proposal repositories with recent solicitation responses and created additional SharePoint sites and subsites as needed.
Writes reviews of the contributions of SMEs to proposals (writing, reviewing, etc.) to allow managers to track their SMEs’ performance.
Tailors potential SMEs resumes to be sent to our customers to fill contract positions.
Researched potential pipeline tracking tools and led the initial implementation of the tool. Created training materials for users of the pipeline tool, uploaded and organized opportunities, assisted with updating the tracking tool with relevant information.
Worked with capture team to develop a method for tracking open teaming agreements and non-disclosure agreements, consistently communicates with capture team to ensure we are recording all TA and NDA updates, and sends out a weekly-reports.
Centuria Corporation (SDVOSB) December 2013 – May 2018
Centuria is a Service-Disabled Veteran Owned Small Business (SDVOSB) that provides meteorological services, engineering services and IT systems support for civil and military agencies.
Proposal Manager February 2015 – May 2018
Worked with business development and operations personnel to assemble pursuit teams and developed branded, compliant proposals.
Reviewed and analyzed request documents and determined what should be included in response to RFPs, RFIs, Sources Sought, and subcontract data calls.
Developed the outline, compliance matrix and proposal schedule based on RFP requirements.
Facilitated all proposal reviews and led debrief meetings, solidifying recovery plans with specific recommendations for improvement and/or compliance.
Led cradle-to-grave Shipley based proposal processes, including kick-off, outlining, writing assignments, compliance matrices, writing plan, color team reviews, scheduling, coordination of the entire proposal team, formatting/editing, production, etc.
Communicated and coordinated subcontractors involved in the proposal writing and data calls.
Supported documentation configuration control with automation tools.
Provided training as necessary to team members of the proposal process, review process, review process, and/or writing process and best practices.
Managed all team members to meet proposal milestones and deadlines.
Established and maintained communications among geographically distributed proposal teams, including subcontractors, using collaborative tools.
Partnered with senior leadership in developing the strategy for Federal market sectors to support Centuria’s long-term business strategy.
Business Development Analyst ………… ……………………..December 2013 – February 2015
Assisted in the development and writing of proposals in response to formal agency solicitations.
Organized and facilitated proposal kickoffs, review sessions, etc.
Communicated day-to-day with the proposal team to conduct pre-RFP proposal planning, kick-off, color reviews, black hats, status meetings and progress reviews.
Supported all production phases of project to ensure consistency, provide overall quality control, and compliance with proposal submission guidelines.
Performed proposal and document production to include formatting, proofreading, printing, binding and preparing proposal documentation for delivery.
Technical Recruiter December 2013 – May 2018
Provided full life cycle recruiting in all areas of support of current prospective contracts.
Developed creative sourcing strategies that targeted high potential and diverse key talent.
Organized conducted interviews with candidates. Wrote and saved all notes from each interview in the applicant tracking system, sent interview notes to applicable hiring managers.
Developed and maintained excellent relationships with prospective candidates.
Cultivated and maintained proactive internet sourcing methods to support the building of a robust candidate pipeline.
Utilized applicant tracking technology to streamline the recruitment processes, produce management reports, assist with relationship management with candidates and to creatively source passive candidates.
Followed up with candidates and hiring managers to obtain feedback regarding the recruiting process.
Business Development Intern May 2011 – March 2012
Participated in pre-solicitation activities, including competitive research, black hats, meeting with potential teammates for upcoming opportunities.
Coordinated and provided support during solicitation activities, including kickoff meetings, color team reviews, color team recovery, and providing final editing and formatting support.
