Corrine Martin

 CORRINE MARTIN - SUMMARY • Regarded for the ability to deliver outstanding results with the highest degree of service and professionalism • Capable of working as part of a team and equally competent working independently • Assertive and capable of thriving in fast paced environments and scenario • Dynamic and loyal team player with solid communication, motivational and interpersonal skills Core Skills and Competencies Detail Oriented Strong background on Claims Processing Detection Experience Fraud Detection Anti-Money laundering Investigation Legal Research & Analysis Fraud Prevention Strong background on Banking regulations Problem Solver PROFESSIONAL Experience Financial Crime Specialist April 2017 -Present Wells Fargo Bank Debit Card Fraud/Non Fraud, ATM Pin Dual, Card Free, Digital Card Number Claims Investigation Reviewed, investigated and resolved irregular transactions reported by inbound caller, banker and fraud detection system Documentation of account activity and used personal judgment and multiple online systems to determine appropriate actions that removed or minimized fraud exposure/BSA Executed and performed client services which included; client calls, transaction processing, inquiry response/research and account maintenance Given a much expanded role within the department as a debit card fraud/non fraud, atm pin dual, CATM Subject matter expert (SME) assisting with new hire classes Worked with peers, managers and quality coaches to communicate fraud trends and share best practices, ideas and information Use Visa and Regulation E guidelines to recover funds for customers with a 98% chargeback efficiency Legal Analyst November 2016- April 2017 The Wilson Law Firm LLC Draft petitions, applications, motions, summons and complaints Maintain various tracking such as subpoenas, litigation holds and deadlines Assisted with visa matters, H-1B applications, L1, E1/E2, EB5 Assist clients with U.S. consular processing of immigrant visa cases, Family-Based Petitions, Marriage Cases and Naturalization Land Administration Management Program (LAMP) 2014 - 2015 Legal Officer Legal researching Preparing legal memorandum Review title reports Prepare documents for owners of land to obtain Certificates of Title Prepare documents to update the information on existing Land Titles Credit Supervisor Dehring Bunting & Golding   - Allocated Loans and produce monthly repayment report Monitored and reviewed credit applicants for identity verification and credit accuracy Caught fraudulent activity more quickly and efficiently, leading to a drop-in cost of fraud to the customer by nearly 96% and a drop in the cost of goods sold by over 95% Protected credit accounts from being used for fraudulent purchases thus minimizing product loss Terminated fraudulent applications Education Legal Education Certificate Candidate Norman Manley Law School, University of the West Indies in Mona, Kingston, Jamaica LLB Degree Program - Major: Law University of the West Indies in Cave Hill, Barbados Bachelor of Science Degree - Major: Political Science (Honors) Minor: Psychology University of the West Indies in Mona, Kingston, Jamaica Certificates Certified Fraud Examiner- Candidate - Association of Certified Fraud Examiners Custom Dispute Resolution – Visa Business School Public Relations - University of the West Indies in Mona, Kingston, Jamaica