CORNELIUS ONAH
- •-• Ogbia, Bayelsa, Nigeria • LinkedIn
General Virtual Assistant
Versatile and highly organized General Virtual Assistant with extensive experience in administrative support, customer
service, and sales. Proficient in managing social media accounts, conducting research, and handling customer inquiries with
professionalism. Strong skills in communication, organization, graphic design skills, and multitasking. Adept at working
independently in fast-paced environments to drive sales initiatives and achieve business goals.
Core Competencies
Administrative Support Administrative Support, Scheduling, Time Management
Customer Service Customer Service, Sales Support, Customer Experience
Data Entry Data Entry, Data Compilation
Content Creation and Management Social Media Management, Content Creation
Design and Multimedia Graphic Design, Video Editing
Professional Experience
Kel Technologies Nig. Ltd, Nigeria
Feb 2022 - May 2023
General Virtual Assistant
Provide comprehensive administrative support to ensure efficient operation of the office.
Handle requests and queries from managers and employees, providing clear and simple responses.
Assist in data entry, email management, scheduling, and other administrative tasks.
Manage social media accounts, create engaging content, and monitor audience engagement.
Conduct research and compile data to support business operations and decision-making.
Handle customer service inquiries professionally, resolving issues and maintaining client satisfaction.
Support the sales team by managing client relationships and driving sales initiatives.
Matronics Nig. Ltd, Nigeria
Administrative Assistant
Managed daily administrative tasks including email correspondence, scheduling, and data entry.
Assisted with customer service inquiries, providing timely and effective resolutions.
Coordinated meetings and events, ensuring all logistical details were handled efficiently.
Maintained and organized files and databases, ensuring accurate and up-to-date information.
Assisted in preparing reports and presentations for management.
Jun 2021 - Jan 2022
Sparkdolla Global Concepts, Nigeria
Mar 2022 - Apr 2024
Customer Service Representative
Handled customer inquiries and complaints via phone and email, providing excellent customer service.
Processed orders and managed customer accounts, ensuring accurate and timely fulfillment.
Developed and maintained positive relationships with customers, enhancing customer loyalty.
Assisted with sales initiatives and promotional campaigns, contributing to increased revenue.
Education
Federal University of Petroleum Resources, Delta State, Nigeria, Bachelor of Engineering in Chemical Engineering, Mar
2014 - Oct 2019
Certifications
In-Demand IT Skills, Digital Witch Support Community
Apr 2024
