Cornelia Fontanilla

• My strongest trait is my attention to detail
• I've always been a great team player
• I am adaptable
• Fast learner
• 6 years experience with Customer Service (both chat and email)
• 1 year experience as a Virtual Assistant
• 1 year experience as a transcriber

My background includes serving as a customer service associate both chat and email support. My responsibilities included responding with straight to the point and concise emails, handle multiple inquiries and provide correct answers or appropriate resolutions. I was also responsible for answering queries and assisting customers through chat.

My VA tasks includes uploading blogs to WordPress, managing social media accounts and some SEO.

For my work purpose I have a nice arrangement of computer components with a powerful internet connection.