Corey Ormsby

MR. COREY CHEVANIE ORMSBY Address: 91 Pineapple Circle, Spanish Town, St Catherine, Jamaica. Phone: (876)- D.O.B: May 8, 1994 Email Addresses:-- ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Education University Of Technology - Excelsior Sixth Form Association - Excelsior High School - Rousseau Primary School - Skills Team Leadership Organizational Premiere Pro CC Use of Microsoft Office Application Interpersonal Photoshop CC Academic Achievements & Awards UNIVERSITY OF TECHNOLOGY: DIPLOMA IN CONSTRUCTION MANAGEMENT (Currently on Leave of Absence). CARIBBEAN EXAMINATION COUNCIL CAPE EXAMS: UNIT1: Communication Studies 3, Sociology 3, Literatures In English 3. CXC GENERAL/TECHNICAL PROFICIENCY EXAMINATIONS: Building Technology 1, English language 2, English Literature 2, Mathematics 2, Building Drawing 2, Chemistry 3, Physics 3. CERTIFICATES & ACHIEVEMENTS: Sutherland Global Services 2nd Place Positive Response Rate (PRR) for M@ Sutherland Global Services Most Yeses For M@- Excelsior High School Certificate of Distinction in Building Technology and Technical Drawing -) School Leavers’ Certificate (2011) Excelsior High School Outstanding Building Technology Student -) Excelsior High School Outstanding Technical Drawing Student -) Professional Experience Sutherland Global Services Consultant (Amazon Seller Support) October 2015-April- Knutsford Boulevard Kingston Job description: Handling incoming Merchant and FBA voice and emails, providing first contact resolution Complete account follow-up and escalations to ensure issues are effectively resolved Guide and coach Sellers on effective claim and appeal processing/management Team Captain: Motivate team members to meet and exceed targets set/ plan and execute team outings and activities to maintain high team moral/ liaison between team members and Team Manager to express challenges/concerns. Subject matter expert for team members and new hire class Conduct team huddles to share best practices and new processes and procedures Sand Castle Condominiums House Keeper 800 Sand Castle Drive. Port Aransas TX, 78373 June 2015 – August 2015 Job description: Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensure all rooms are cared for and inspected according to standards. Protect equipment and make sure there are no inadequacies. Notify superiors of any damages, deficits and disturbances. Check stocking levels of all consumables and replace when appropriate. Team Leader: Reporting to supervisor when rooms are clean and ready for clients/Delegating duties to fellow team members. Excelsior Biscuit Company Warehouse Data Entry Clerk and Warehouse Attendant (Warehouse Department) May 2014 – August- Spanish Town Road, Kingston 11 Job description: Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures. Enters customer and account data by inputting alphabetic and numeric information on keyboard. Assist in balancing warehouse stock reports and resolving discrepancies. Notify superiors on any damages, deficits and disturbances Maintains customer confidence and protects operations by keeping information confidential. National Land Agency Summer 2013 Scanning Officer (Scanning Department) 93 Hanover Street, Kingston Job description: Processes account source documents by reviewing and resolving discrepancies by using standard procedures. Enters land Vol. and Folio number in system for official use. Enters land and account data information on keyboard and optical scanner according Organizing land titles and filing in the corresponding cabinets. Organizing land transfer files of the deceased onto the inheritor. Excelsior High School Summer 2012 Book Room Attendant 137 Mountain View Avenue, Kingston 3 Job description: Organizing rental books received from students after the school year has completed. Check books for damages caused by students and grading books based on the condition received and returned. Preparing book rentals for new and returning students for the new school year. Stocking taking and reporting. Creating reports for supervisor, highlighting shortages in books based on the volume of students expected to return to each form. Distributing rental books to students before the start of the new school year. Mega Mart Wholesale Club Summer 2011 Forklift Pilot/Grocery Attendant (Grocery Department) Lot A-E Portmore Jamaica Job description: Guiding forklift driver to safe zones when shelving products in storage bays. Exercising safety measures such as blocking isles that are occupied by forklift thus preventing accidents to customers/ making sure forklift operator has adequate space to operate forklift Stacking shelves with groceries and keeping giving and account for low stock. Organizing shelves and carrying out minor maintenances procedures such as dusting and mopping spills caused by customers. Interacting with customers on shop floor and proving assistance whenever needed. Mega Mart Wholesale Club Summer 2010 Produce Attendant (Produce Department) Lot A-E Portmore Jamaica Job description: Organize stock and rotate produce items on shelves in order of company standards. Preparing produce items for shelving by plating and wrapping products. Weighing and pricing items for shelving. Organizing shelves and carrying out minor maintenances procedures such as dusting and mopping spills caused by customers. Technology Software: Microsoft Office (Word, Excel, PowerPoint, Access) Revit AutoCAD Architecture LRS Indexer (Land Registration System) ILS DSS (International Land System Document Scanning System) Platinum Data Entry References Ms. Trishana Fraser Team Manager Sutherland Global Services Tel: +1(876)- Ms. Thelma Jiminez Property Manager Sand Castle Condominiums Tel: +1(361)- Mrs. Sandra Smith Warehouse Manager Excelsior Biscuit Company Tel: - Mr. Lennox Broderick Supervisor (Scanning Dept) National Land Agency 93 Hanover Street, Kingston Tel: (876)- Ms. Mabel Lake Human Resource Officer Mega Mart Wholesale Club Tel: (876)-