Cordelia Monday

 Cordelia Monday Abuja, Nigeria •- •-• LinkedIn (hyperlink URL) Administrative Virtual Assistant SUMMARY Detail oriented Administrative Virtual Assistant with over two years’ experience, specialized in administrative support, managing schedules and handling correspondence. Proficient in Microsoft office suite, google workspace, email and calendar management, with a strong organization and communication ability. CORE SKILLS Time Management Problem Solving Confidentiality Communication Organization Problem Solving Technical Proficiency Attention to Details Multitasking PROFESSIONAL EXPERIENCE Sleek Touch Enterprise, Lagos, Nigeria03/2024 – Till date Administrative Assistant Administrative Support: Managed and responded to over 100 daily emails and voicemails, reducing response times by 50%, thus enhancing customer satisfaction. Planned, scheduled and coordinated over 30 virtual team meetings improving communication by 60% using zoom, google meet and Teams. Drafted 200 correspondence, 50 internal memos, enhancing clarity of information by 55% and coordinating the inflow and outflow of correspondence by creating proper filling system. M&J Fashion House, Abuja, Nigeria10/2023 – 01/2024 Volunteering Personal Assistant /Secretary Deliver administrative and secretarial support for the fashion department, field phone inquiries and schedule appointments and consultations. Create meeting agendas and minutes of meetings for the fashion house using google doc and Microsoft word Create and maintain filing system Manage and respond to emails, voicemails and other forms of communication. Innovative Hub, Abuja, Nigeria2/2023 – 9/2023 Junior Administrative Assistant Created and maintained new filing systems for over 300 documents, improving organization and accessibility by 30% Researched and compiled data for monthly reports, resulting to 25% increase in efficiency Preparing correspondence and sending out correspondence & memo EDUCATION FEDERAL POLYTECHNIC, Auchi, NigeriaSept. 2014 – Sept. 2019 Higher National Diploma CERTIFICATIONS & OTHER Virtual Assistant Certificate (Vsavvy Academy) Document Controller Certificate (DCC)