Constance Omhanyihe

OMHANYIHE CONSTANCE Location; Lagos Nigeria CAREER OBJECTIVE Dedicated, detailed and experienced Virtual Assistant and engaging customer service professional. With 3 years of experience in customer service representative, social media management and appointment setter. Ensuring individuals and Business run efficiently. I’m an excellent Team player with sound knowledge of Business sales, excellent computer skills and ability to communicate confidently in all levels ___________________________________________________________________________ SKILLS • . Excellent communication • . Good interpersonal skill • . Problem solving skill • . Time management • . Customer support • . Microsoft office • . Google workspace • . Social media management • . Administrative support. ___________________________________________________________________________ WORK EXPERIENCE AIRLINE PROTOCOL SERVICE Christ Embassy Volunteered Airport Protocol | December 2024 - December 2025 • Volunteered staff during the IPPC and ICLC for both years. HUNTERS PERFORMERS Appointment Setter | Remote, USA. January 2022 - Febuary 2024 Duties • Handled over 200 outbound calls weekly to US based clients and consistently Booking Appointments per Month. • Used Samwizz CRM to track leads, documents needed by clients and also maintained an organize pipeline. • Recognized for clear communication and ability to interact with US based prospect and converting them into Leads. Virtual Assistant Intern/ ALX-AFRICA November 2023 – January 2024 Duties • Handled email management tasks daily. • Scheduled and participated in online meetings. • Assisted in social media handle management. • Provided customer support via email telephone Administrative Assistant Febuary 2024 – August 2024 Edufice Academy Duties • Monitored and documented daily business operations. • Handles social media marketing for the firm • Google sheet management • Schedule meetings. __________________________________________________________________________ EDUCATION National Diploma in Mass Communication September 2018 __________________________________________________________________________ CERTIFICATIONS AND TRAINING • Social Media Marketing Professional - Allison • Catering and Baking, Event Planning and Decorating - Florence Academy • Virtual Assistant – ALX • Airline Ticketing and Reservations • Virtual Assitant – Edufice Academy __________________________________________________________________________ ADDITIONAL QUALIFICATIONS • Volunteered as a Social Media Manager for a community outreach program, increasing online donations by 35%. • Attended workshops on digital storytelling and branding, enhancing narrative skills and audience connection.