Constance Agu

AGU CONSTANCE KOSOLUCHI Enugu state, Nigeria. - |-| LinkedIn | Portfolio PROFESSIONAL SUMMARY A trained and experienced team leader, project manager, and project coordinator. With over 2 years of experience in leading cross-functional teams in IT, specialized in designing and recommending customized systems that turn chaos into clarity, helping business owners streamline operations and reclaim their time. Expert in Agile methodology, budget management, and stakeholder engagement. CORE SKILLS ● ● ● ● ● ● ● ● ● ● ● Project Lifecycle Management ( Initiation, Planning, Execution, and Closure stage) Agile & Waterfall methodologies Risk Mitigation ( RAID LOG) Budget Management Project Planning Team Leadership Stakeholder Communication Process Improvement Asana / Project Libre Freedcamp / Trello / ClickUp Good Written and spoken English. PROFESSIONAL EXPERIENCE CRM Implementation - Project Management Moniefi ( ToPay) | August 2024 - April 2025 ● Conducted stakeholder analysis to ascertain each expectations and communication mode and their level of impact on the project, ● Managed cross-functional team members (Developers, IT, Marketers, etc), ensuring that assigned tasks are carried out before due time ● Assisted in identifying risk and held constant RAID meetings with stakeholders and team members to identify risk, assumptions, issues, and dependencies that could affect the project, and came up with necessary mitigation or solutions. ● Reduced customer complaints by 60% through agile-driven rapid issue resolution and iterative product update. Product Development / Project Management Foodinaclick | August 2022 - May 2024 ● Managed project timelines, to ensure that the project is on track and to-dos are assigned to appropriate team members. ● Used Facebook to create an awareness campaign for our brand to reach the targeted audience. ● Ensured that the brand adheres to industry regulations and standards. ● Generated daily Facebook posts matching our product to engage customers and also to keep them updated on product prices and availability. ● Ensured the brand’s trademark is protected to avoid scams. ● Applied Agile methodology to ensure that our product aligns with trends and focuses on customer satisfaction. EDUCATION Bachelor of Science (BSC) in accounting Ebonyi State University, Abakaliki - 2019 TRAINING AND CERTIFICATIONS ● Project management - Digital Technology Business School, London - 2025 ● Virtual Assistance and IT Support - Digital Witch Academy, 2025. ● Data Entry skills and Common Tools for small businesses - Data Entry Academy by Accountinghub, 2023.