Conrad W Gass

Hospitality Experience Wynn & Encore Hotel and Casino, Las Vegas, NV. F&B Manager, Encore & Parasol Lounges from September 2018 – September 2019 Pool Manager from April 2018 – September 2018 Casino Beverage Manager from August 2016 – April 2018 *Awarded Star Manager of the quarter in 2018* Forecasted scheduling for 150+ employees and controlled dependent payroll allocations. Ordered product and tracked inventory for all F&B outlets. Conducted pre-shift to communicate pertinent changes and operational expectations. Trained and evaluated employees within company standards and Forbes service. Prepared and executed special events and private parties. Completed daily walkthrough to ensure Nevada health and safety codes. Coordination with 3rd party vendors to maintain equipment and working conditions. Embraced guest queries with a Forbes 5-Diamond level of service. Apprentice Bartender from July 2014 – August 2016 Provided food and drink service with an emphasis on guest experience. Worked daily at any one of thirty different bars, restaurants, or lounges. Capitalized on each bar’s requirements as they offered a specialty cocktail menu, individualized procedures, and responsibilities. Krave Nightclub, Las Vegas, NV. Bar Lead & Bartender from April 2013 – August 2014 Marketed the new Krave Nightclub location for its grand opening in 2013. Managed inventory, tracking, maintaining, and ordering all liquor and supplies in addition to bartending for special events. LAX Nightclub inside The Luxor Hotel Las Vegas, NV. VIP Marketing Host from September 2011 – April 2013 Focused on bringing revenue into both the club and our restaurants. Used social media, hotel visitations, and direct selling techniques to create clients for bottle service and a guest list for events. Built relationships into a database and network of business. Education University of Nevada Las Vegas January 2014 – December 2018 *Bachelor of Science in Hospitality Management* ABC Bartending School - Las Vegas, NV. September 2008 Completion Professional References Leslie Riordan-Conery – General Manager of Encore Lounges at Wynn Resort - Stacy Jackson- Beverage Director for Krave Nightclub - Kevin Agius– Lead VIP Host of Hakkasan Nightclub - Continued Experience Shenanigans Irish Pub - Medford, OR Barback from June 2009 to May 2011 Responsible for stocking ice, beer, fruit, juice, and liquor. Provided support to the bartenders, managing each of the keg rooms, and cleaned at the end of the night. V-Bar Ultra Lounge - Las Vegas, NV Busser & Barback from August 2008 to June 2009 Stocked ice, beer, and liquor. Maintained cleanliness of the dining area. Supported the bartenders, and provided the highest level of service possible to every guest.