CONNIE JANE YAPE
ENGAGEMENT EXPERT
ABOUT ME
I'm confident in my ability to do
anything I have in my mind for
success. I work quickly, confidently
and efficiently because I love what I
do. Furthermore, I believe that my
organizational and decision-making
skills are essential for making
deadlines and delegating
responsibilities while fostering an
environment of teamwork.
TOOLS AND APPS
Microsoft and Google
Email and Chat
software tools
Database Management
Canva/ Photoshop
E-commerce tools
Communication
Skype, Slack etc.,
Ebay Product Research
tools (ZikAnalytics, Auto
DS, Yaballe)
CONTACT
Email:-Skype ID: live: 18f9fd76db3cecb9
LinkedIn: www.linkedin.com/in/cyape
Facebook Page:
https://www.facebook.com/conniejan
eyape
CAREER SUMMARY
Ebay Product Researcher/ Product Listing
Finding Hot and Profitable Product using ZikAnalytics for competitor
research, Auto DS, Yaballe and many more; Creating/ Optimizing
accessible title for the product; Used Photoshop for eye-catchy image
for buyer.
Lead Generation /Appointment Setter
Health Enrollment Center April - October 2019
Making outbound calls for prospective client to enroll for medicare
health insurance in US and offer them to transfer to licensed health
specialist to help them to enroll.
Email Support
Telus International-
Provided customer service to Uber riders and Uber drivers
from North America. Main duties include: sending email and
doing outbound call to Uber drivers and riders about the lost
item, adjusting rider's fare and adding miscellaneous to
drivers.
Customer Service Representative (Healthcare Account)
Alorica-
Assisted providers of Horizon Blue Cross Blue Shield Healthcare Insurance
from New Jersey.Main duties include: Provide the benefits of member,
Investigating / Adjusting claims for unpaid service or procedure, and assist
them with their requirements and the process to be affiliated with the
insurance.
Training and Certification
FILIPINA HOMEBASED MOMS (FHMOMS
FreeLancers In the Philippines (FLIP))
Sea Horse Online Learning Platform
Webinar: Introduction to Amazon, e-bay and shopify
Webinar: Introduction to E-commerce, drop shipping
Webinar: Introduction to Virtual Assistance
