Connie
DIMACULANGAN
PERSONAL PROFILE
I am a motivated and results-driven Social Media Manager
& Customer Service Specialist where my skills can be
utilized and where I can grow professionally.
SOCIAL MEDIA
MANAGER /
CUSTOMER SERVICE
SPECIALIST
ACADEMIC BACKGROUND
Columban College
Bachelor of Science in Business Administration,-
WORK EXPERIENCE
Social Media Manager & Customer Service Specialist
June 2020 - January 2022
Miracle Brand
I worked as a full-time Social Media Manager and a Customer
Service Specialist, collaborating with other departments (customer
relations, sales, etc), moderating Facebook/Instagram comments,
responding to direct messages and emails regarding product
Number
inquiries, tracking information, and handling any customers
-
needs.
Email-
Portfolio
Purchasing Officer
October 2014- January 2015 Subic Bay Marine
Exploratorium
https://bit.ly/PortfolioCONNIEDIMACULANGAN
Instagram
https://www.instagram.com/conniedimaculangan/
Facebook
https://www.facebook.com/conniedimaculanganSMM
Linkedln
https://bit.ly/LinkedInConnieDimaculangan
-Obtain bids and negotiates with vendors (price, deals, terms,
deliveries, etc.)
-Prepares/reviews purchase requisitions and orders for
accuracy and ensures compliance with the Company’s policies
and procedures
APPS
Facebook
Instagram
Twitter
Operation Assistant
April 2012-January 2015
Sagabay Outsourcing Services
-Support operational activities
-Follow up with Clients
-Maintain Office Files
Pinterest
Hootsuite
Planoly
Gorgias
Data Encoder / Analyst
November 2010- January 2012 Source HOV
Slack
Analyzes and encode medical insurance ( US account)
Airtable
-Enter data accurately from the online terminal
Canva
Zoom
Google meet
Gmail
TOOLS
REFERENCE
Microsoft Office
Janelle Dominique Swing
Database
-Social Media Mentor / CEO at The Freelance School
