Confidence Thomas

My name is Confidence Thomas, and I’m a detail-oriented professional with experience in customer support, virtual assistance, and appointment setting. Over the past few years, I’ve developed strong communication and organizational skills, working with both U.S. and local clients.

In my recent role as an Appointment Setter with Better Future Solar Water, I managed high volumes of outreach, scheduled qualified leads, and maintained accurate records using CRM tools like Salesforce and HubSpot. Before that, I worked as an Administrative Assistant where I handled scheduling, reports, and team coordination which really strengthened my multitasking and problem-solving abilities.