Comfort Peter Okon

Iam Comfort Okon, a detail-oriented Virtual Assistant and Customer Support Representative. I help entrepreneurs, businesses, Companies and financial professionals to be organized, coordinated and productive by streamlining their daily work operations as well as help them to improve workflow to enable their business growth.

With my experiences over the years, i function properly in:

1. Administrative Support

2. Email and Calendar Management

3. Appointment Setting and Scheduling

4. Travel Booking

5. Social Media Management, Lead Generation and Project Management.

I thrive in organizing tasks and as a fast learner, I adapt to new challenges and motivation. I pay close attention to details, quality and excellent communication to ensure that my clients focus on achieving their goals. My background includes handling customer inquiries via phone, email, and chat, troubleshooting issues with professionalism, and delivering clear solutions that enhance customer satisfaction and loyalty. I have hands on experience with platforms such as Zendesk, Freshdesk, Intercom, HubSpot, Trello, Notion, Calendly, Monday.com, Zapier, Salesforce, and Zoho CRM, as well as communication channels including email, live chat, and phone support. My goal is always to resolve inquiries quickly, improve customer satisfaction, and maintain long-term client relationships. I provide virtual assistance and administrative support to keep your business running smoothly.