Comfort Oguche

ABOUT ME HELLO, MY NAME IS COMFORT I AM AN EXPERIENCED AND DEDICATED EXECUTIVE ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE FREELANCER WITH MORE THAN 3 YEARS OF EXPERIENCE WITH PROVEN TRACK RECORD SUPPORTING HIGH-LEVEL EXCUTIVES AND RENDERING OUTSTANDING CUSTOMER SUPPORT. BEING PRODUCTIVE AND EFFICIENT IN YOUR BUSINESS IS A MUST, AND TO ACHIEVE THIS, IT IS IMPORTANT TO DELEGATE TASKS TO SOMEONE DILIGENT AND SKILLFUL. WORK EXPERIENCE CUSTOMER SUPPORT -I handled 60+ calls daily, including signing up new customers and retrieving customer data. -I Provided basic technical support for clients on a wide range of company's products and services. -Attained to customers inquiries and complaints. -Performed Cold calls to prospective clients. -Handled Chat support and email correspondence. LET'S SEE WHY YOU SHOULD HIRE ME SAMPLE 1 SCHEDULING/CALENDER MANAGEMENT • APPOINTMENT SETTING AS A BUSINESS OWNER YOU WANT TO STAY ONTOP YOUR DAILY SCHEDULES. I WILL TAKE CARE OF SCHEDULING APPOINTMENTS, COORDINATING MEETINGS, AND MAINTAINING AN UP-TO-DATE CALENDAR. SAMPLE 2 TRAVEL ARRANGEMENT BELOW IS HOW I HANDLED A CLIENT ITINERARY. LEAVE YOUR CLIENT'S BOOKINGS, HOTEL RESERVATIONS AND FLIGHT BOOKINGS TO ME. SAMPLE 3 LEAD GENERATION • DATA ENTRY IN THE WORK SAMPLE BELOW I HELPED DIFFERENT CLIENTS GENERATE LEADS OF PEOPLE, AND ORGANIZATIONS. WHEN YOU NEED TO MAKE RESEARCH ABOUT PRODUCTS, SERVICES, OR EVEN PLACES AND BUSINESSES. THIS IS WHERE I COME IN, I CONDUCT YOUR ONLINE RESEARCH, GATHER DATA, AND UPDATE THEM FINELY INTO A SPREADSHEET. SAMPLE 4 • PROJECT MANAGEMENT BELOW SHOWS HOW I WORKED WITH TRELLO TO MANAGE AND TRACK THE PROGRESS OF MY TEEM MATES IN MY PREVIOUS ROLE IN SOCIAL MEDIA MANAGEMENT PROJECT WORK TOOLS COMMUNICATION TOOLS SLACK, MICROSOFT TEAMS, CLICKUP, TELEGRAM, GOOGLE CHAT, ZOOM AND INTERCOMS. TRELLO,CLICKUP, MONDAY.COM, PROJECT MANAGEMENT TOOLS ASANA, HUBSTAFF, , ZENDESK, KLAVIYO, AIRTABLE, CANVA AND . LET'S WORK TOGETHER EMAIL:- LINKEDIN LINK: HTTPS://WWW.LINKEDIN.COM/IN/COMFORT-OGUCHE